HCP Specialist

Beltone New England, Carolinas and Virginia; Westerly (RI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401(k) with match

Health, Dental and Vision Insurance

FSA

Life insurance

Disability insurance

AFLAC

Paid holidays

Paid time off

Birthday off

EAP

Job summary

Beltone New England, Carolinas and Virginia is seeking a Hearing Care Specialist to join our Rhode Island offices. Travel between Westerly, Narragansett, and Cranston is required to support patients with hearing aids and related services.

The role involves assisting the Hearing Care Practitioner, conducting evaluations, fitting devices, and offering aftercare and rehabilitation. Training is provided, along with opportunities to obtain licensure as needed.

Qualifications

• Must travel between three Rhode Island offices.
• Licensed Hearing Care Specialist or willing to obtain license.

Responsibilities

• Assist Hearing Care Practitioner with patients after care.
• Administer hearing evaluations and tests to assess impairment.
• Fit hearing aids and provide auditory rehabilitation to patients.
• Conduct outreach and be a community ambassador for Beltone.
• Use Speech Mapping for Real-Ear measurements; obtain ear mold impressions when needed.

Skills

Customer service

Communication

Hearing aid knowledge

Hearing testing

Tools

Speech Mapping

Real-Ear measurement

Job description

Description

Are you considering a career change and interested in joining the Hearing Aid field? This role offers a unique opportunity to make a meaningful impact by helping patients improve their ability to hear. While the position is non-exempt, we prioritize work-life balance and provide the rewarding experience of restoring hearing and enhancing quality of life for our patients. If you're seeking a fulfilling and impactful career change, this is the perfect opportunity for you.

Job Type

Full Time, 8-hour shift (NO WEEKENDS)

Hours:

Monday through Friday, 9:00AM to 5:00PM

Compensation:

$23.00 an hour

Location:

You must travel between three offices in Rhode Island. They are, Westerly, Narragansett and Cranston.

The Hearing Care Specialist

position helps the Hearing Care Practitioner in the office manage the the patients by helping them with their hearing aids, checking the hearing aids to see if they are working properly, are their hearing aids synced up to their phones, are they clean, do they need to be reprogramed, and any other tasks to ensure the patients hearing aids are functioning properly. This is a licensed position so, Beltone will help in preparing you to be licensed if you do not already have one.

Responsibility

• To assist the Hearing Care Practitioner with the patients after care.
• Assessing patients for possible hearing issues and related disorders.
• Administering hearing evaluations, tests, or examinations to patients to collect information on type and degree of impairment.
• Will fit hearing aids and provide auditory rehabilitation to all in need.
• Act as an ambassador in the community via outreach programs.
• Use Speech Mapping for Real -Ear measurement.
• Obtain ear mold impressions when needed.
• Establish professional customer/employee/vendor relationships with a strong commitment to customer service.
• Counsel patients during and after the evaluation process.
• Meet the clinics monthly financial goals.
• Conducts prospecting.
• Insure conformance to vision, mission and values of the organization.

Benefits

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Requirements

You must travel between three offices in Rhode Island. They are, Westerly, Narragansett and Cranston. This position requires three weeks of training in Rhode Island. This position requires obtaining and maintaining the appropriate state license to practice as a HCP Specialist.