Hearing Care Technician

Beltone New England, Carolinas and Virginia; Matthews (NC); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) with a 4% match

Health Insurance

Paid time off

Employee Assistance Program (EAP)

Job summary

A leading hearing care provider in North Carolina seeks a Hearing Care Technician to enhance patient experiences and contribute to their hearing health. This full-time position involves assisting patients in evaluations, fitting hearing aids, and providing support in a patient-centered environment. The role offers competitive pay, along with benefits like health insurance, paid time off, and a 401(k) plan. The ideal candidate will become licensed within a year and is committed to delivering exceptional customer service.

Qualifications

• Licensed as a Hearing Care Technician within one year.
• Ability to counsel patients effectively during evaluations.
• Strong commitment to patient care and organizational values.

Responsibilities

• Assist the Hearing Care Practitioner with patients after care.
• Conduct hearing evaluations and tests.
• Fit hearing aids and provide auditory rehabilitation.
• Build strong relationships with patients and the community.

Skills

Customer service commitment

Hearing evaluations

Community outreach

Job description

Hearing Care Technician

Join to apply for the Hearing Care Technician role at Beltone New England, Carolinas and Virginia.

This role offers a unique opportunity to make a meaningful impact by helping patients improve their hearing and overall quality of life. The position is non‑exempt, with a focus on work‑life balance in a patient‑centered environment.

Job Type

Full‑time

Base Pay

$20.20 an hour

Shift

• 8‑hour shift from 9:00am – 5:00pm
• Monday to Friday

Location

You will travel between two offices, alternating one day in the Mathews, NC office and the next day in the Munroe, NC office. Each week this results in two days in one location and three days in the other.

Responsibilities

• Assist the Hearing Care Practitioner with patients after care.
• Assess patients for possible hearing issues and related disorders.
• Administer hearing evaluations, tests, or examinations to collect information on type and degree of impairment.
• Fit hearing aids and provide auditory rehabilitation to all in need.
• Act as an ambassador in the community via outreach programs.
• Use Speech Mapping for Real‑Ear measurement.
• Obtain ear mold impressions when needed.
• Establish professional customer/employee/vendor relationships with a strong commitment to customer service.
• Counsel patients during and after the evaluation process.
• Meet the clinic’s monthly financial goals.
• Conduct prospecting.
• Ensure conformance to the vision, mission, and values of the organization.

Benefits

• 401(k) with a 4% match after 1 year
• Health, Dental, and Vision Insurance
• FSA
• Life insurance
• Short‑ and Long‑Term Disability
• AFLAC
• 9 Paid Holidays
• Up to 10 days of paid time off in the first year
• Paid Birthday Day Off
• Pet Bereavement
• Monthly office bonuses if you reach your goal
• Employee Discount
• Employee Assistance Program (EAP)

Requirements

Become licensed within a year.