HCP Specialist

Beltone New England; Westerly (RI); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

401(k) with a 4% company match after 1

Health insurance

Dental insurance

Vision insurance

Flexible Spending Account (FSA)

Life insurance

Disability insurance

Aflac

Nine paid holidays

Paid time off

Paid birthday off

Employee Assistance Program (EAP)

Monthly bonus program

Job summary

Beltone New England is seeking a Hearing Care Specialist to support hearing care practitioners in Westerly, Narragansett, and Cranston. You will maintain and program devices, assist with evaluations, and guide patients through aftercare and adjustments.

The role emphasizes hands-on patient care, device testing, and collaboration with a team to improve outcomes. Training is provided to help you obtain licensure and grow in the clinical side of hearing healthcare.

Qualifications

• Requires licensure for Hearing Care Specialist role and willingness to obtain licensing with Beltone support.
• Strong people skills and a customer-service mindset to assist patients and families.
• Reliable transportation to travel between Westerly, Narragansett, and Cranston offices.

Responsibilities

• Assist the Hearing Care Practitioner with patient aftercare.
• Assess patients for hearing loss and related disorders.
• Administer hearing evaluations and tests to determine the impairment.
• Fit hearing aids and provide auditory rehabilitation.
• Use speech mapping and real-ear measurements.
• Take ear mold impressions as needed.
• Counsel patients during and after evaluations.
• Build relationships with patients, coworkers, and vendors; support clinic goals.

Skills

People skills

Customer service

Counseling

Communication

Education

State licensure required

Job description

Description

About the job
We’re Hiring a Hearing Care Specialist!

Beltone Hearing Aid Centers helps bring people back into life’s conversations through state-of-the-art hearing technology.

We’re hiring a Hearing Care Specialist to work alongside our Hearing Care Practitioners and help patients get the most out of their hearing aids. You’ll make sure patients’ devices are working properly, connected to their phones, clean, and programmed correctly. You’ll also help evaluate hearing, fit hearing aids, and support patients throughout their hearing healthcare journey. It’s hands‑on, people‑focused work with a real mission behind it.

If you’re considering a career change, this is a great way into the hearing care field. What matters most is that you’re good with people, enjoy helping others, and are willing to learn the clinical side. We’ll help you get licensed.

The position:
The Hearing Care Specialist supports the Hearing Care Practitioner with patient care and aftercare. You’ll check and maintain patients’ hearing aids, sync devices with phones, clean and reprogram them as needed, and handle any other tasks that keep patients’ hearing aids working at their best. You’ll also assess hearing, fit hearing aids, and counsel patients during and after the evaluation process.

This position travels between three of our Rhode Island offices: Westerly, Narragansett, and Cranston. We strive to make a real difference in people’s lives, and the need for our services has never been greater. We’re seeking a motivated, caring professional who is ready to grow with us.

Job Type: Full-time, hourly (non-exempt)
Pay: $24.04 per hour (approximately $50,000 per year)
Bonus: Monthly bonus when your office reaches its goal

What you’ll do:

• Assist the Hearing Care Practitioner with patient aftercare
• Assess patients for possible hearing loss and related disorders
• Administer hearing evaluations and tests to determine the type and degree of hearing loss
• Fit hearing aids and provide auditory rehabilitation
• Use speech mapping and real-ear measurement
• Take ear mold impressions when needed
• Counsel patients during and after the evaluation process
• Build professional relationships with patients, coworkers, and vendors, with a strong commitment to customer service
• Serve as an ambassador in the community through outreach programs
• Conduct prospecting to generate new patient appointments
• Help the clinic meet its monthly financial goals
• Uphold the organization’s vision, mission, and values

Benefits:

• 401(k) with a 4% company match after one year
• Health insurance
• Dental insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Life insurance
• Short- and long-term disability insurance
• Aflac
• Nine paid holidays
• Paid time off
• Paid birthday off
• Employee Assistance Program (EAP)
• Monthly bonus program

Schedule

• Full-time, Monday–Friday, 9:00 AM to 5:00 PM (8-hour shifts)
• No weekends: a genuine work-life balance

Training and growth

• This is a licensed position. If you’re not already licensed, Beltone will help prepare you and support you through the licensing process.
• Ongoing support and coaching as you grow in the role.

Requirements

• Licensure is required for this role. Beltone will help you obtain it if you are not yet licensed.
• Reliable transportation to travel between our Westerly, Narragansett, and Cranston offices
• Strong people skills and a commitment to patient care

Salary Description
$24.04 per hour (approximately $50,000 per year) plus monthly bonus

Benefits found in job post
401(k), Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance

Requirements

You must travel between three offices in Rhode Island. They are, Westerly, Narragansett and Cranston.

This position requires three weeks of training in Rhode Island.

This position requires obtaining and maintaining the appropriate state license to practice as a HCP Specialist.