HCP Specialist

Beltone-New-England; Westerly (RI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401(k) with match

Health, Dental, Vision

FSA

Life insurance

Disability insurance

AFLAC

Paid holidays

Paid Time Off

Birthday day off

EAP

Monthly bonus

Job summary

Beltone-New-England seeks a Hearing Care Specialist to assist the Hearing Care Practitioner in three Rhode Island offices (Westerly, Narragansett, Cranston). This full-time, weekday role requires travel among offices and provides the opportunity to advance in hearing care.

You will help patients with their hearing aids, ensure devices are clean and synced with phones, and assist with aftercare, reprogramming as needed. Beltone supports licensing if not yet obtained.

Qualifications

• Must travel between three RI offices: Westerly, Narragansett, Cranston.
• Three weeks of training in Rhode Island.
• Must obtain and maintain an appropriate state license to practice as a Hearing Care Specialist.
• Full-time, 8-hour shift, Monday–Friday, no weekends.
• Beltone will assist in licensing if not currently licensed.

Responsibilities

• Assist the Hearing Care Practitioner with patients after care.
• Assess patients for hearing issues and related disorders.
• Administer hearing evaluations and tests to determine impairment.
• Fit hearing aids and provide auditory rehabilitation.
• Represent the clinic in community outreach programs.
• Use Speech Mapping for Real-Ear measurements.
• Obtain ear mold impressions when needed.
• Establish professional relationships with customers, employees, and vendors.
• Counsel patients during and after the evaluation process.
• Help the clinic meet monthly financial goals.

Skills

Customer service

Hearing aid support

Communication

Community outreach

Education

State license required

Tools

Speech Mapping

Real-Ear measurement

Job description

Description

Are you considering a career change and interested in joining the Hearing Aid field? This role offers a unique opportunity to make a meaningful impact by helping patients improve their ability to hear. While the position is non-exempt, we prioritize work-life balance and provide the rewarding experience of restoring hearing and enhancing quality of life for our patients. If you're seeking a fulfilling and impactful career change, this is the perfect opportunity for you.

Job Type

Full Time, 8-hour shift (NO WEEKENDS)

Hours

Monday through Friday, 9:00AM to 5:00PM

Compensation

$23.00 an hour

Location

You must travel between three offices in Rhode Island. They are, Westerly, Narragansett and Cranston.

The Hearing Care Specialist

position helps the Hearing Care Practitioner in the office manage the the patients by helping them with their hearing aids, checking the hearing aids to see if they are working properly, are their hearing aids synced up to their phones, are they clean, do they need to be reprogramed, and any other tasks to ensure the patients hearing aids are functioning properly. This is a licensed position so, Beltone will help in preparing you to be licensed if you do not already have one.

Responsibility

• To assist the Hearing Care Practitioner with the patients after care.
• Assessing patients for possible hearing issues and related disorders.
• Administering hearing evaluations, tests, or examinations to patients to collect information on type and degree of impairment.
• Will fit hearing aids and provide auditory rehabilitation to all in need.
• Act as an ambassador in the community via outreach programs.
• Use Speech Mapping for Real -Ear measurement.
• Obtain ear mold impressions when needed.
• Establish professional customer/employee/vendor relationships with a strong commitment to customer service.
• Counsel patients during and after the evaluation process.
• Meet the clinics monthly financial goals.
• Conducts prospecting.
• Insure conformance to vision, mission and values of the organization.

Benefits

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Requirements

You must travel between three offices in Rhode Island. They are, Westerly, Narragansett and Cranston.

This position requires three weeks of training in Rhode Island.

This position requires obtaining and maintaining the appropriate state license to practice as a HCP Specialist.