HCM Platform & Integrations Expert (Workday/UKG)

Guardianlife; United States; On-site; USD 83,000 - 136,000; Full time

Job summary

Guardian is seeking an HCM Platform Specialist to serve as SME across leading HCM platforms such as Workday and UKG, supporting implementations and operations of integrations within Guardian's API ecosystem. You will partner with customers, sales, product, and technology teams to design and optimize scalable HCM integrations.

You bring 5+ years in HCM technology, knowledge of benefits configuration, and strong analytical and communication skills to guide customers toward successful outcomes

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years of experience supporting HCM platforms, HR technology systems, benefits administration platforms, or related technologies.
• Hands-on experience configuring and supporting Workday, UKG Pro, UKG Ready, Workforce Management, or similar HCM platforms.
• Strong knowledge of benefits administration, including plan design, eligibility rules, life events, and enrollment processes.
• Experience supporting carrier integrations and API-enabled data exchanges.
• Understanding of HCM business processes, including employee lifecycle management, benefits administration, payroll, and time management concepts.
• Experience evaluating business requirements, reviewing system configurations, and recommending scalable integration solutions.
• Strong analytical, troubleshooting, and root-cause analysis skills.
• Excellent verbal and written communication skills, with the ability to explain technical concepts to diverse audiences.

Responsibilities

• Partner with Sales and Solutions teams to advise prospective customers on HCM integration capabilities, implementation approaches, and configuration best practices
• Guide customers through implementation and onboarding activities, reviewing HCM configurations, business processes, and data requirements to ensure successful integrations
• Troubleshoot and resolve integration issues across customer HCM environments and Guardian systems while providing consultative support throughout implementation and ongoing operations
• Collaborate with Product, Technology, and Operations teams to identify opportunities for standardization, process improvements, and enhanced integration capabilities
• Leverage customer insights and implementation experience to influence the evolution of Guardian's API ecosystem, onboarding processes, and partner connectivity strategy

Skills

HCM platforms

Workday

UKG Pro

UKG Ready

API integrations

Benefits configuration

Data exchange

Education

Bachelor's degree or equivalent

Job description

Guardian is seeking an HCM Platform Specialist to serve as SME across leading HCM platforms such as Workday and UKG, supporting implementations and operations of integrations within Guardian's API ecosystem. You will partner with customers, sales, product, and technology teams to design and optimize scalable HCM integrations.

You bring 5+ years in HCM technology, knowledge of benefits configuration, and strong analytical and communication skills to guide customers toward successful outcomes