HCM Implementation Specialist

CTR Payroll; Warrendale (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive team environment

Opportunities for professional development

Impactful role in client success

Job summary

A leading payroll services provider in Warrendale is seeking an HCM Implementation Specialist to facilitate client project implementations. The ideal candidate will manage small to mid-sized implementations, ensuring client needs are met effectively. Candidates should have a bachelor's degree and at least 3 years of related experience. This position offers a collaborative team environment and opportunities for professional growth.

Qualifications

• Minimum of 3 years of related experience.
• Previous project management experience preferred.
• Ability to multi-task effectively.

Responsibilities

• Complete client setup tasks outlined in project management software.
• Collect, configure, and balance client data accurately.
• Manage small and mid-sized client implementations.
• Identify, assess, and resolve issues that arise during implementation.
• Collaborate with clients and internal teams to ensure a smooth implementation process.
• Adapt and tailor implementation processes to fit client needs.

Skills

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Leadership abilities

Education

Bachelor's degree preferred

Job description

Overview

About CTR Payroll | HR CTR Payroll | HR is a family-owned business with over 60 years of experience helping organizations simplify payroll and human resources. As a third-generation company, we pride ourselves on building lasting client relationships, solving problems where others give up, and exercising the basics better than anyone else. Our team is "All In"-we believe in supporting each other, our clients, and our community.

Position Summary

We are seeking an HCM Implementation Specialist to join our growing team. This role will support larger, complex client implementations by assisting the Project Manager, while independently managing smaller, more straightforward projects. The ideal candidate is detail-oriented, highly organized, and able to tailor processes to meet the unique needs of each client.

Key Responsibilities

• Complete client setup tasks outlined in project management software
• Collect, configure, and balance client data accurately
• Manage small and mid-sized client implementations
• Identify, assess, and resolve issues that arise during implementation
• Collaborate with clients and internal teams to ensure a smooth implementation process
• Adapt and tailor implementation processes to fit client needs

Qualifications

• Bachelor's degree preferred
• Minimum of 3 years of related experience
• Previous project management experience preferred
• Strong attention to detail and ability to multi-task
• Excellent verbal and written communication skills
• Strong interpersonal and leadership abilities

Why Join CTR?

• Be part of a trusted company with a 60+ year history of excellence
• Work in a supportive and collaborative team environment
• Opportunity to grow and develop professionally in HR and payroll technology
• Make an impact by helping clients streamline and succeed in their business operations

If you are passionate about client success and thrive in a collaborative environment, we would love to hear from you!