HCM Account Manager - Lead Critical Client Solutions

AllianceHCM

The Woodlands (TX)

On-site

USD 70,000 - 95,000

Full time

16 hours ago

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Benefits offered by this job

Employer-paid health insurance

401(k) with employer match

Career growth opportunities

Collaborative culture

Job summary

AllianceHCM in The Woodlands, TX is seeking an experienced Account Manager to serve as the driving force behind resolving complex client challenges. In this full-time role, you will own critical escalations, coordinate resources across departments, and guide projects from issue identification through complete resolution.

You will collaborate with technical and operational teams, leverage your HCM expertise to provide guidance, keep stakeholders informed of progress, and ensure every solution is

Qualifications

Experience leading cross-functional teams and directing resources.
Hands-on experience with HCM, payroll, or benefits technology.
Strong project management skills and ability to manage multiple priorities.
Clear communication with clients and leadership.
Results-driven with accountability and execution focus.

Responsibilities

Own escalation resolution for complex client challenges.
Coordinate resources across departments and guide projects from identification to resolution.
Collaborate with technical and operational teams to provide guidance and ensure solutions are implemented thoroughly.

Skills

Cross-functional leadership

HCM/payroll/benefits tech

Project management

Client communication

Accountability

Job description

You will collaborate with technical and operational teams, leverage your HCM expertise to provide guidance, keep stakeholders informed of progress, and ensure every solution is

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