Account Manager

Alliance HCM; The Woodlands (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary reflect experience

100% employer-paid medical, dental, &.

401(k) with employer match

Career growth opportunities

Collaborative work culture

Job summary

Alliance HCM in The Woodlands, TX is seeking an experienced Account Manager for a full-time role. You will act as the driving force behind resolving complex client issues, owning escalations, and coordinating resources across departments.

You will collaborate with technical and operational teams, apply your HCM expertise to guide solutions, and keep stakeholders informed from identification to resolution. Join a fast-paced environment with leadership visibility and opportunities for career

Qualifications

• Proven ability to lead cross-functional peers and direct resources.
• Deep hands-on experience with HCM, payroll, or benefits technology.
• Strong project management skills with multiple priorities.
• Clear communication with clients and leadership.

Responsibilities

• Drive resolution of complex client challenges and escalations.
• Coordinate resources across departments to ensure thorough implementations.
• Guide projects from issue identification to final resolution and client satisfaction.

Skills

Cross-functional leadership

HCM technology

Payroll knowledge

Project management

Client communication

Account management

Job description

Are you the person colleagues rely on when a client issue becomes mission-critical? Do you thrive in fast-paced environments where leadership, strategy, and problem-solving come together to create exceptional outcomes? Alliance HCM is seeking an experienced Account Manager to join our team in The Woodlands, TX in a full-time capacity. If you're ready to bring your expertise to a rewarding role where your contributions truly matter.

Benefits

• Competitive salary that reflects your experience and qualifications, plus variable compensation
• 100% employer-paid medical, dental, vision, life, and long-term disability insurance
• 401(k) with employer match
• High-impact leadership visibility and career growth opportunity
• Innovative, collaborative work culture

YOUR DAY-TO-DAY AS OUR ACCOUNT MANAGER

In this full-time role, you'll serve as the driving force behind the resolution of complex client challenges. You'll take ownership of critical escalations, coordinate resources across multiple departments, and guide projects from initial issue identification through complete resolution. Throughout the day, you'll collaborate with technical and operational teams, leverage your HCM expertise to provide immediate guidance, keep stakeholders informed of progress, and ensure every solution is implemented thoroughly and effectively.

• Proven ability to lead cross-functional peers and direct resources effectively
• Deep hands-on experience with HCM, payroll, or benefits technology
• Strong project management skills and ability to manage multiple priorities
• Ability to communicate clearly with clients and leadership
• Results-driven mindset with strong accountability and execution focus

ALLIANCE HCM: WHY CHOOSE US?

At Alliance, we're on a mission to be the largest independent human capital management (HCM) company in the U.S! We empower small to mid-sized businesses with our innovative, cloud-based technology and unique single-database platform for managing payroll, HR, benefits, onboarding, and more. As the second-largest privately held payroll provider in the nation, we're dedicated to delivering top-notch HCM solutions. When you join our dynamic team, you'll find more than just a job; you'll be part of a supportive community that celebrates your success and inspires you to reach new heights. Let's grow together and make a lasting impact!

If you're ready to take the next step in your career and make a meaningful impact with a growing organization, we want to hear from you.