HCBS Operations Lead - Assistant Coordinator

Progress Industries; Newton (IA); On-site; USD 48,000 - 60,000; Full time

Job summary

Progress Industries in Newton, IA seeks an Assistant Coordinator to provide leadership, coordination, and operational support within HCBS residential services.

You will work closely with the HCBS Coordinator, assistants, DSPs, and other staff to ensure quality services, compliant documentation, staffing, and person-centered supports. The role requires at least 21 years old and a degree in social/behavioral sciences with experience, or a high school diploma with extensive relevant experience.

Qualifications

• Must be at least 21 years old.
• Bachelor's degree in social or behavioral sciences and at least one year of post-degree experience in human services; or
• High school diploma or equivalent and at least five years of qualifying experience in the areas described above.

Responsibilities

• Assist the HCBS Coordinator with day-to-day oversight of HCBS residential services.
• Provide coaching, guidance, and support to HCBS Assistant Managers, Service Monitoring Specialists, DSPs, and other assigned staff.
• Assist with recruitment, interviewing, orientation, onboarding, and training of HCBS staff.
• Review required documentation to ensure records are accurate, complete, and submitted timely.
• Monitor service logs, person served attendance/billing, GERs, appointments, and other required documentation.
• Assist with ISP meetings and coordination of services for assigned individuals.
• Review and monitor completion of required CAP trainings and follow up on outstanding items.
• Assist with scheduling, staffing concerns, billing, documentation expectations, and monthly service requirements.
• Complete routine quality assurance reviews of assigned homes and sites and ensure corrective actions are completed.
• Review GERs and other documentation to ensure needed corrections and follow-up are completed timely.
• Conduct and monitor monthly money-box reviews for assigned 24-hour SCL homes.

Skills

Leadership

Coaching

Communication

Interpersonal skills

Organization

Computer skills

Documentation systems

Education

Bachelor's degree in social or behavioral sciences

High school diploma or equivalent

Tools

Electronic documentation systems

Job description

Progress Industries in Newton, IA seeks an Assistant Coordinator to provide leadership, coordination, and operational support within HCBS residential services.

You will work closely with the HCBS Coordinator, assistants, DSPs, and other staff to ensure quality services, compliant documentation, staffing, and person-centered supports. The role requires at least 21 years old and a degree in social/behavioral sciences with experience, or a high school diploma with extensive relevant experience.