Bank Teller: Customer Care & Relationship Growth

AppleOne Employment Services; Hayward (CA); On-site; USD 71,635,000 - 77,366,000; Full time

Job summary

AppleOne Employment Services in Hayward, CA is seeking a professional Bank Teller with 3 to 5 years of teller and consumer banking experience for a direct hire role in a busy branch. You will welcome customers, open accounts, and help identify financial solutions tailored to needs.

This role emphasizes accuracy, confidentiality, and strong customer service, with opportunities to develop banking and sales skills within a supportive team.

Qualifications

• 3 to 5 years of teller, personal banking, retail banking, or consumer banking experience.
• Open and maintain personal banking accounts accurately and compliantly.
• Cross-sell banking products and services based on customer needs.
• Conduct outbound calls to support sales, retention, and relationship-building.
• Excellent communication and customer service skills.
• Attention to detail, confidentiality, and follow-through.
• Ability to work an open schedule, including weekends.

Responsibilities

• Open new personal banking accounts and maintain existing customer account records.
• Promote and cross-sell banking products and services based on customer needs.
• Deliver professional, courteous service that meets banking standards.
• Resolve customer questions, account concerns, and service issues promptly and accurately.
• Perform outbound calling to support sales opportunities, customer retention, and product usage.
• Maintain confidentiality, compliance, accuracy, and professionalism in all customer interactions.

Skills

Bank teller experience

Customer service

Cross-selling

Outbound calling

Communication skills

Attention to detail

Compliance knowledge

Teamwork

Job description

AppleOne Employment Services in Hayward, CA is seeking a professional Bank Teller with 3 to 5 years of teller and consumer banking experience for a direct hire role in a busy branch. You will welcome customers, open accounts, and help identify financial solutions tailored to needs.

This role emphasizes accuracy, confidentiality, and strong customer service, with opportunities to develop banking and sales skills within a supportive team.