Hawaiian Cultural Manager

Four Seasons Hotels and Resorts; Kailua (HI); On-site; USD 68,000 - 82,000; Full time

Benefits offered by this job

On-site Physical Therapist

Gym access 24 hours

Holiday, vacation & sick pay

Robust benefit plan

Company match 401K plan

Laundered employee uniform

Free employee meals

Comps stays at Four Seasons Worldwide

Training and development opportunities

Employee recognition programs

Job summary

Four Seasons Resort Hualalai seeks a Hawaiian Cultural Manager to lead the resort’s Cultural Center and craft authentic Hawaiian experiences for guests, members, employees and the local community.

You will guide cultural initiatives, coordinate events and deliver advisement to leadership, while mentoring the Mea Ho‘okipa team and collaborating with marketing, PR, sales, and other departments.

Qualifications

• Leadership experience with the ability to inspire, mentor, and develop a team.
• Exceptional communication and relationship-building skills.
• Experience facilitating educational, cultural, community, or hospitality programs.
• Deep knowledge and appreciation of Hawaiian culture, customs, traditions, history, and protocols.

Responsibilities

• Lead and oversee the resort’s Cultural Center programming and experiences.
• Create engaging cultural activities, classes, lectures, ceremonies, and events for guests, members, employees, and the community.
• Serve as a cultural ambassador by creating meaningful guest and member interactions throughout the resort.
• Provide cultural guidance and advisement to resort leadership and departments.
• Coordinate cultural blessings, educational discussions, and special programs that strengthen connections to Hawaiian culture and traditions.
• Recruit, mentor, coach, schedule, and support the Mea Ho‘okipa team.
• Partner with Marketing, Public Relations, Sales, and Commercial teams on storytelling initiatives, events, and guest experiences.
• Represent the resort at community, cultural, and educational events throughout Hawaiʻi Island.
• Assist with VIP arrivals, media visits, group programs, and special events.

Skills

Leadership experience

Communication skills

Event planning

Cultural knowledge

Mentoring

Education

Bachelor’s degree in Hawaiian Studies / Education / Hospitality Management / Cultural Anthropology / Communications

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

HAWAIIAN CULTURAL MANAGER

As the Hawaiian Cultural Manager, you will lead the resort’s cultural initiatives and programming while fostering authentic experiences that celebrate Hawaiian traditions, values, language, history, and protocols. You will oversee the Cultural Center, guide cultural activities and events, provide cultural advisement across the resort, and lead the Mea Ho‘okipa team in delivering exceptional guest and member experiences.

WHAT YOU’LL DO

• Lead and oversee the resort’s Cultural Center programming and experiences.

• Create engaging cultural activities, classes, lectures, ceremonies, and events for guests, members, employees, and the community.

• Serve as a cultural ambassador by creating meaningful guest and member interactions throughout the resort.

• Provide cultural guidance and advisement to resort leadership and departments.

• Coordinate cultural blessings, educational discussions, and special programs that strengthen connections to Hawaiian culture and traditions.

• Recruit, mentor, coach, schedule, and support the Mea Ho‘okipa team.

• Partner with Marketing, Public Relations, Sales, and Commercial teams on storytelling initiatives, events, and guest experiences.

• Represent the resort at community, cultural, and educational events throughout Hawaiʻi Island.

• Assist with VIP arrivals, media visits, group programs, and special events.

WHAT TO BRING

• Successful candidate must possess legal work authorization in United States

• Deep knowledge and appreciation of Hawaiian culture, customs, traditions, history, and protocols.

• Leadership experience with the ability to inspire, mentor, and develop a team.

• Exceptional communication and relationship-building skills.

• Experience facilitating educational, cultural, community, or hospitality programs.

• Strong organizational and event-planning abilities.

• Ability to engage guests, members, community organizations, and resort employees from diverse backgrounds.

• Bachelor’s degree in Hawaiian Studies, Education, Hospitality Management, Cultural Anthropology, Communications, or a related field preferred; equivalent experience considered.

• Previous luxury hospitality experience preferred.

• Cultural practitioner recognition, educational certification, or related professional credentials preferred.

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:

• Salary Range: $68,000 - $82,000

• An on-site Physical Therapist

• 24-hour access to Indoor and Outdoor Gym

• Holiday, Vacation & Sick pay

• Robust Benefit Plan

• Company Match 401K Plan

• Laundered Employee Uniform

• Free employee meals prepared by the Four Seasons Culinary ‘Ohana

• Complimentary stays at Four Seasons Worldwide

• Training and Development Opportunities

• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualalai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

Four Seasons is an Equal Opportunity, Aff…? To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal