Hawaii Experience Concierge

Blue Hawaiian Helicopters; Honolulu (HI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Biweekly commissions

Benefits page access

Job summary

Blue Hawaiian Helicopters is seeking a friendly Concierge to assist guests with planning and booking Hawaii experiences, including helicopter tours. You will greet guests, assess needs, upsell attractions, and close sales in a fast-paced environment.

The role emphasizes exceptional service and strong product knowledge of local tours. You will earn $16.00–$20.00 per hour with a biweekly commission program, offering meaningful earning potential as you help guests create memorable vacations across

Qualifications

• High school diploma or GED required.
• 1-3 years of sales (or upselling) experience in a performance driven environment.
• Exceptional guest service skills.
• Fluent English; bilingual a plus.
• Knowledge of local area and attractions preferred.

Responsibilities

• Provide each guest with a professional greeting and extraordinary customer service.
• Assess guest needs via discovery and help select products.
• Meet or exceed sales targets in a commissioned environment.
• Close and book sales and collect payment; upsell when appropriate.
• Provide detailed recap and thank the guest for their business.

Skills

Customer service

Upselling

Sales technique

Communication

Time management

Cash handling

Education

High school diploma/GED

Sales experience 1-3 years

Tools

MS Office

Job description

Blue Hawaiian Helicopters is seeking a friendly Concierge to assist guests with planning and booking Hawaii experiences, including helicopter tours. You will greet guests, assess needs, upsell attractions, and close sales in a fast-paced environment.

The role emphasizes exceptional service and strong product knowledge of local tours. You will earn $16.00–$20.00 per hour with a biweekly commission program, offering meaningful earning potential as you help guests create memorable vacations across