Hawaii- Dental Office Receptionist

Rising Tide Dental Partners; Aiea (HI); On-site; USD 42,000 - 56,000; Full time

Job summary

Kokua Smiles in Hawaii is seeking a Dental Treatment Coordinator / Front Office Receptionist to join our patient-centered team.

This role involves checking in patients, verifying insurance, scheduling, presenting treatment options, and supporting billing and records with a friendly, detail-oriented approach.

You will collaborate with dentists, hygienists, and staff to ensure outstanding patient experiences and efficient practice operations.

Qualifications

• Experience in patient service and delivering positive experiences.
• Prior dental treatment coordinator or similar healthcare front desk role preferred.
• Familiarity with dental terminology for clear communication.
• Strong office management and organizational skills.
• Ability to work collaboratively in a team.

Responsibilities

• Greet patients and answer inquiries about appointments and treatments.
• Present treatment options and financing to patients.
• Coordinate patient appointments and follow-up.
• Prepare and maintain accurate patient records and histories.
• Assist with insurance claims processing and billing support.
• Support front desk operations and clerical tasks.

Skills

Patient service

Dental treatment coordination

Dental terminology

Office management

Team collaboration

10-key typing

Tools

10-key typing

Job description

Experience an unmatched quality of life while serving patients throughout the island of Oahu.

Built-In Referral Base

Join one of Hawaii's leading dental organizations with multiple established practices providing a strong and consistent referral network.

Clinical Autonomy

Practice with the freedom to provide the highest level of specialty care while being supported by an experienced team.

Work alongside talented general dentists, hygienists, specialists, and support staff who are committed to delivering exceptional patient experiences.

Growth & Stability

Become part of a respected and expanding dental organization dedicated to investing in its providers and supporting long-term professional success.

Kokua Smiles is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.

At Kokua Smiles we don’t just provide dental care; we create exceptional experiences! Our passionate team is dedicated to transforming smiles and enhancing lives, and we’re on the lookout for a talented Dental Treatment Coordinator / Front Office Receptionist to join our family.

We seek a dedicated and detail-oriented individual who will play a crucial role in ensuring that patients receive the highest level of service and care. This position involves checking in patients, verifying insurances, making confirmations calls, providing exceptional customer service, managing patient interactions, and supporting the overall operational efficiency of our practice. The front desk receptionist will work closely with the front office team and healthcare providers to facilitate seamless communication and care delivery.

What You'll Do:

• Greet patients warmly and assist them with inquiries regarding scheduled appointments, pending treatment, next visits.
• Develop and present clear, personalized treatment options that inspire confidence.
• Offer clear and affordable financing options to ensure treatment is accessible for all patients.
• Coordinate patient appointments, ensuring efficient scheduling and follow-up.
• Prepare and maintain accurate patient records, including care plans and medical histories.
• Utilize dental terminology to communicate effectively with healthcare professionals and patients.
• Assist in developing treatment plans tailored to individual patient needs.
• Manage office tasks such as clerical duties, filing, and maintaining organized records.
• Process patient information with accuracy using 10-key typing skills for data entry.
• Support coding processes for insurance claims and billing purposes.Provide exceptional patient service by addressing concerns promptly and professionally.

What You'll Bring:

• A strong background in patient service, focused on creating positive experiences for individuals seeking care.
• Previous experience as a dental treatment coordinator or in a similar role within a healthcare setting is preferred.
• Familiarity with dental terminology to ensure clear communication regarding treatments and procedures.
• Proficiency in office management practices, demonstrating organizational skills that enhance operational efficiency.
• Ability to work collaboratively within a team while effectively managing individual responsibilities.

Why You’ll Love Working Here:

• Competitive Compensation: Enjoy a salary that reflects your skills and experience, along with a comprehensive benefits package.
• Career Growth: We invest in your future with opportunities for professional development and continuing education.
• Vibrant Team Culture: Join a supportive, friendly team that celebrates success and fosters collaboration.

Ready to Make a Difference?

If you’re passionate about patient care and eager to be part of an inspiring team, we want to hear from you! Join us in creating beautiful smiles!