Front Desk Dental Coordinator

Rising Tide Dental; Honolulu (HI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and continuing education

Vibrant team culture

Job summary

Honolulu Dental Care is seeking a Dental Treatment Coordinator / Front Office Receptionist to join our team in Honolulu, HI. The role focuses on patient check-in, insurance verification, presenting treatment options, and financing, while coordinating appointments and maintaining accurate records.

You will work closely with clinicians and the front office to ensure seamless patient care and efficient operations.

Qualifications

• Experience as dental treatment coordinator or similar healthcare role preferred.
• Familiarity with dental terminology for clear communication.
• Proficient in office management practices to enhance efficiency.
• Able to work collaboratively within a team and manage responsibilities independently.

Responsibilities

• Check-in patients and verify insurance information.
• Present treatment options and financing to patients.
• Coordinate appointments and follow-ups for efficient scheduling.
• Prepare and maintain accurate patient records and histories.
• Assist in coding processes for insurance claims and billing.
• Provide exceptional patient service by addressing concerns promptly and professionally.
• Use 10-key typing for data entry and maintain organized records.
• Collaborate with front office and healthcare providers to ensure smooth operations.

Skills

Patient service

Dental terminology

Organizational skills

Team collaboration

10-key typing

Job description

Overview

At Honolulu Dental Care we don't just provide dental care; we create exceptional experiences! Our passionate team is dedicated to transforming smiles and enhancing lives, and we're on the lookout for a talented Dental Treatment Coordinator / Front Office Receptionist to join our family.

We seek a dedicated and detail-oriented individual who will play a crucial role in ensuring that patients receive the highest level of service and care. This position involves checking in patients, verifying insurances, making confirmation calls, providing exceptional customer service, managing patient interactions, and supporting the overall operational efficiency of our practice. The front desk receptionist will work closely with the front office team and healthcare providers to facilitate seamless communication and care delivery.

What You’ll Do

• Greet patients warmly and assist them with inquiries regarding scheduled appointments, pending treatment, next visits.
• Develop and present clear, personalized treatment options that inspire confidence.
• Offer clear and affordable financing options to ensure treatment is accessible for all patients.
• Coordinate patient appointments, ensuring efficient scheduling and follow-up.
• Prepare and maintain accurate patient records, including care plans and medical histories.
• Utilize dental terminology to communicate effectively with healthcare professionals and patients.
• Assist in developing treatment plans tailored to individual patient needs.
• Manage office tasks such as clerical duties, filing, and maintaining organized records.
• Process patient information with accuracy using 10-key typing skills for data entry.
• Support coding processes for insurance claims and billing purposes.
• Provide exceptional patient service by addressing concerns promptly and professionally.

What You’ll Bring

• A strong background in patient service, focused on creating positive experiences for individuals seeking care.
• Previous experience as a dental treatment coordinator or in a similar role within a healthcare setting is preferred.
• Familiarity with dental terminology to ensure clear communication regarding treatments and procedures.
• Proficiency in office management practices, demonstrating organizational skills that enhance operational efficiency.
• Ability to work collaboratively within a team while effectively managing individual responsibilities.

Why You’ll Love Working Here

• Competitive Compensation: Enjoy a salary that reflects your skills and experience, along with a comprehensive benefits package.
• Career Growth: We invest in your future with opportunities for professional development and continuing education.
• Vibrant Team Culture: Join a supportive, friendly team that celebrates success and fosters collaboration.

Ready to Make a Difference?

If you're passionate about patient care and eager to be part of an inspiring team, we want to hear from you! Join us in creating beautiful smiles! Apply today!