Dental Treatment Coordinator - Front Desk, Patient Care

Rising Tide Dental Partners; Aiea (HI); On-site; USD 42,000 - 56,000; Full time

Job summary

Kokua Smiles in Hawaii is seeking a Dental Treatment Coordinator / Front Office Receptionist to join our patient-centered team.

This role involves checking in patients, verifying insurance, scheduling, presenting treatment options, and supporting billing and records with a friendly, detail-oriented approach.

You will collaborate with dentists, hygienists, and staff to ensure outstanding patient experiences and efficient practice operations.

Qualifications

• Experience in patient service and delivering positive experiences.
• Prior dental treatment coordinator or similar healthcare front desk role preferred.
• Familiarity with dental terminology for clear communication.
• Strong office management and organizational skills.
• Ability to work collaboratively in a team.

Responsibilities

• Greet patients and answer inquiries about appointments and treatments.
• Present treatment options and financing to patients.
• Coordinate patient appointments and follow-up.
• Prepare and maintain accurate patient records and histories.
• Assist with insurance claims processing and billing support.
• Support front desk operations and clerical tasks.

Skills

Patient service

Dental treatment coordination

Dental terminology

Office management

Team collaboration

10-key typing

Tools

10-key typing

Job description

Kokua Smiles in Hawaii is seeking a Dental Treatment Coordinator / Front Office Receptionist to join our patient-centered team.

This role involves checking in patients, verifying insurance, scheduling, presenting treatment options, and supporting billing and records with a friendly, detail-oriented approach.

You will collaborate with dentists, hygienists, and staff to ensure outstanding patient experiences and efficient practice operations.