Front Desk Dental Coordinator

Rising Tide Dental; East Honolulu (HI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Dental Care of Pearlridge in Hawaii is seeking a friendly dental treatment coordinator/front office receptionist. You will check in patients, verify insurances, coordinate appointments, and support billing and care delivery with our caring team.

You will present treatment options, discuss financing, maintain accurate patient records, and communicate clearly with patients and healthcare providers. Strong 10-key data entry skills and organized office management are essential.

Qualifications

• Experience in patient-facing roles in dental/healthcare.
• Previous dental treatment coordinator or similar role preferred.
• Familiar with dental terminology.
• Strong organizational and multitasking skills.
• Ability to communicate clearly with patients and staff.

Responsibilities

• Greet patients and assist with inquiries.
• Verify insurance and process patient information.
• Coordinate and confirm appointments with efficient scheduling.
• Present treatment options and financing alternatives.
• Prepare and maintain accurate patient records.
• Support billing and coding processes.
• Provide exceptional patient service and address concerns.

Skills

Patient service

Front desk coordination

Dental terminology

Insurance verification

Scheduling

10-key typing

Team collaboration

Billing support

Job description

Overview

At Dental Care of Pearlridge we don't just provide dental care; we create exceptional experiences! Our passionate team is dedicated to transforming smiles and enhancing lives, and we're on the lookout for a talented dental treatment coordinator / front office receptionist to join our family.

We seek a dedicated and detail-oriented individual who will play a crucial role in ensuring that patients receive the highest level of service and care. This position involves checking in patients, verifying insurances, making confirmation calls, providing exceptional customer service, managing patient interactions, and supporting the overall operational efficiency of our practice. The front desk receptionist will work closely with the front office team and healthcare providers to facilitate seamless communication and care delivery.

What You'll Do

• Greet patients warmly and assist them with inquiries regarding scheduled appointments, pending treatment, next visits.
• Develop and present clear, personalized treatment options that inspire confidence.
• Offer clear and affordable financing options to ensure treatment is accessible for all patients.
• Coordinate patient appointments, ensuring efficient scheduling and follow-up.
• Prepare and maintain accurate patient records, including care plans and medical histories.
• Utilize dental terminology to communicate effectively with healthcare professionals and patients.
• Assist in developing treatment plans tailored to individual patient needs.
• Manage office tasks such as clerical duties, filing, and maintaining organized records.
• Process patient information with accuracy using 10-key typing skills for data entry.
• Support coding processes for insurance claims and billing purposes.
• Provide exceptional patient service by addressing concerns promptly and professionally.

What You'll Bring

• A strong background in patient service, focused on creating positive experiences for individuals seeking care.
• Previous experience as a dental treatment coordinator or in a similar role within a healthcare setting is preferred.
• Familiarity with dental terminology to ensure clear communication regarding treatments and procedures.
• Proficiency in office management practices, demonstrating organizational skills that enhance operational efficiency.
• Ability to work collaboratively within a team while effectively managing individual responsibilities.

Why You'll Love Working Here

• Competitive Compensation: Enjoy a salary that reflects your skills and experience, along with a comprehensive benefits package.
• Career Growth: We invest in your future with opportunities for professional development and continuing education.
• Vibrant Team Culture: Join a supportive, friendly team that celebrates success and fosters collaboration.

Ready to Make a Difference?

If you're passionate about patient care and eager to be part of an inspiring team, we want to hear from you! Apply today!

Join us in creating beautiful smiles! today

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule

• 12 hour shift
• 8 hour shift
• Rotating shift
• Weekends as needed