Hawaii- Dental Office Receptionist

Kokua Smiles; Aiea (HI); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Vibrant team culture

Job summary

Kokua Smiles in Oahu invites a Dental Treatment Coordinator / Front Office Receptionist to join our team of professionals dedicated to transforming smiles and delivering exceptional patient care.

As the first point of contact, you will check in patients, verify insurance, schedule visits, present treatment options, and coordinate financing while maintaining accurate records and collaborating with doctors, hygienists and staff.

Qualifications

• Check in patients, verify insurances, confirm appointments.
• Maintain patient records and care plans.
• Assist in insurance coding and billing processes.
• Provide exceptional customer service.
• Communicate with healthcare professionals and patients.

Responsibilities

• Greet patients and answer inquiries about appointments.
• Present treatment options and financing.
• Coordinate appointments and follow-up.
• Prepare and maintain patient records.
• Support coding for insurance claims.
• Clerical duties and filing.
• 10-key data entry.
• Collaborate with front office team.

Skills

Patient service

Front desk coordination

Communication

Job description

Experience an unmatched quality of life while serving patients throughout the island of Oahu.

Built-In Referral Base

Join one of Hawaii's leading dental organizations with multiple established practices providing a strong and consistent referral network.

Clinical Autonomy

Practice with the freedom to provide the highest level of specialty care while being supported by an experienced team.

Work alongside talented general dentists, hygienists, specialists, and support staff who are committed to delivering exceptional patient experiences.

Growth & Stability

Become part of a respected and expanding dental organization dedicated to investing in its providers and supporting long-term professional success.

Kokua Smiles is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.

At Kokua Smiles we don’t just provide dental care; we create exceptional experiences! Our passionate team is dedicated to transforming smiles and enhancing lives, and we’re on the lookout for a talented Dental Treatment Coordinator / Front Office Receptionist to join our family.

We seek a dedicated and detail-oriented individual who will play a crucial role in ensuring that patients receive the highest level of service and care. This position involves checking in patients, verifying insurances, making confirmations calls, providing exceptional customer service, managing patient interactions, and supporting the overall operational efficiency of our practice. The front desk receptionist will work closely with the front office team and healthcare providers to facilitate seamless communication and care delivery.

What You'll Do:

• Greet patients warmly and assist them with inquiries regarding scheduled appointments, pending treatment, next visits.
• Develop and present clear, personalized treatment options that inspire confidence.
• Offer clear and affordable financing options to ensure treatment is accessible for all patients.
• Coordinate patient appointments, ensuring efficient scheduling and follow-up.
• Prepare and maintain accurate patient records, including care plans and medical histories.
• Utilize dental terminology to communicate effectively with healthcare professionals and patients.
• Assist in developing treatment plans tailored to individual patient needs.
• Manage office tasks such as clerical duties, filing, and maintaining organized records.
• Process patient information with accuracy using 10-key typing skills for data entry.
• Support coding processes for insurance claims and billing purposes.Provide exceptional patient service by addressing concerns promptly and professionally.

What You'll Bring:

• A strong background in patient service, focused on creating positive experiences for individuals seeking care.
• Previous experience as a dental treatment coordinator or in a similar role within a healthcare setting is preferred.
• Familiarity with dental terminology to ensure clear communication regarding treatments and procedures.
• Proficiency in office management practices, demonstrating organizational skills that enhance operational efficiency.
• Ability to work collaboratively within a team while effectively managing individual responsibilities.

Why You’ll Love Working Here:

• Competitive Compensation: Enjoy a salary that reflects your skills and experience, along with a comprehensive benefits package.
• Career Growth: We invest in your future with opportunities for professional development and continuing education.
• Vibrant Team Culture: Join a supportive, friendly team that celebrates success and fosters collaboration.

Ready to Make a Difference?

If you’re passionate about patient care and eager to be part of an inspiring team, we want to hear from you! Join us in creating beautiful smiles!