Hardware Technician

iD Tech; Reno (NV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous PTO

Holidays

Paid company closures

Health insurance

Dental insurance

Vision insurance

401(K) plan with employer match

Job summary

iD Tech is seeking a Hardware Technician to repair and diagnose computer hardware, manage inventory, and support field employees. The role operates from our Reno, NV warehouse and involves imaging, diagnostics, and maintaining assets.

Strong preference for supervisory or system admin experience, plus A+ certification or equivalent. The position offers comprehensive benefits and opportunities to grow within a national youth STEM education leader.

Qualifications

• A+ certification or equivalent experience.
• Experience creating, capturing, and rolling out basic Windows images.
• Experience with computer hardware and electronics repair.
• Ability to troubleshoot computer hardware issues.
• Inventory control experience.
• Management or supervisory experience (preferred).
• System Administrator skills or experience (preferred).
• Forklift experience (preferred).

Responsibilities

• Oversee imaging process and maintain imaging hardware such as servers, switches, and data storage equipment.
• Run diagnostics on hardware returning from the field and repair hardware that doesn’t pass QC or fails imaging.
• Manage maintenance records for all computer hardware and submit detailed reports when needed.
• Maintain accurate inventory and status for all assets under supervision of the Hardware Technician.
• Fulfill work orders for outbound shipments.

Skills

Windows imaging

Hardware repair

Troubleshooting

Inventory management

Supervisory experience

System administration skills

Forklift experience

Education

A+ Certification or equivalent experience

Job description

iD Tech is looking for a Hardware Technician. In this role, you will process and complete computer hardware repairs when needed, maintain computer inventory and run diagnostics on malfunctioning hardware. In addition, you will provide help desk support and assistance troubleshooting equipment to our field employees. This role works out of iD Tech’s warehouse located in Reno, NV.

Responsibilities Include

• Oversee imaging process and maintain imaging hardware such as servers, switches, and data storage equipment
• Run diagnostics on hardware returning from the field and repair hardware that doesn’t pass QC or fails imaging
• Manage maintenance records for all computer hardware and submit detailed reports when need
• Maintain accurate inventory and status for all assets under supervision of the Hardware Technician
• Fulfill work orders for outbound shipments

You Have

• A+ Certification or equivalent experience
• Proven skills with creating, capturing, and rolling out basic Windows images
• Experience with computer hardware and electronics repair
• Ability to troubleshoot computer hardware issues
• Inventory control experience
• Management or supervisory experience (preferred)
• System Administrator skills or experience (preferred)
• Forklift experience (preferred)
• Generous PTO, holidays, and paid company closures so all team members can enjoy downtime and not return to an overflowing inbox!
• Heath, dental, and vision insurance
• 401(K) plan with employer match

Our Company. Our Mission.

iD Tech is a purpose-driven company and a national leader in youth STEM education. We create life-changing tech experiences that embolden students to shape the future, and in 2026, we will engage over 40,000 K-12 students with online and on-campus programs focused on coding, game development, creative, business, robotics, and math curriculum.

What You’ll Love About Working at iD Tech

• Join a team of passionate, thoughtful leaders that love to coach and develop their people.
• iD Tech has been voted a Top Workplace by the Bay Area News Group over 15 times. Read our employee reviews on Glassdoor to learn more about what makes iD Tech a great place to work.

As an equal opportunity employer, we foster a culture for advancement, contribution, and inspiration from all of our identities within iD Tech and our student community. We do not discriminate against any employee or applicant based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.