Hardware Support Technician II: Imaging & Inventory

Astreya Partners, LLC; Mountain View (CA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Education Assistance

Paid Time Off

Paid Holidays

401k Plan

Health insurance

Wellness Days

Job summary

Astreya is seeking a Hardware Support Technician II in Mountain View to handle procurement, inventory control, and asset management for pre-market electronics. You will support hardware and software reworks, imaging devices, and firmware upgrades while resolving tickets and assisting at events.

The role requires strong English communication, teamwork, and the ability to adapt in a fast-paced IT environment with global logistics.

Qualifications

• Requires high school diploma or GED.
• 2–5 years of related experience or training.
• IT savvy with interest in new technologies.
• Knowledgeable in inventory management and IT inventory environments.
• Able to flash drives, image devices, and rewrite hardware IDs per instructions.
• Strong written and verbal English communication.
• Team player with ability to work in a fast-paced setting.
• Willling to learn quickly and adapt to change.
• Strong organization; can plan steps to achieve objectives.

Responsibilities

• Assist with inventory and asset management including receipt and disposition of hardware.
• Document defects on pre-mass production hardware and software.
• Perform hardware reworks such as board/chip swaps and removing write-protect screws.
• Perform software reworks including device imaging and data wipes.
• Conduct servo flashing and firmware upgrades.
• Resolve support tickets for device issues.
• Provide technical support during events; travel often required.
• Other duties as required.

Skills

IT savvy

Inventory management

Flashing hardware IDs

Firmware imaging

English communication

Teamwork

Problem solving

Organizational skills

Learning agility

Education

High school diploma or GED

Tools

Excel

Job description

Astreya is seeking a Hardware Support Technician II in Mountain View to handle procurement, inventory control, and asset management for pre-market electronics. You will support hardware and software reworks, imaging devices, and firmware upgrades while resolving tickets and assisting at events.

The role requires strong English communication, teamwork, and the ability to adapt in a fast-paced IT environment with global logistics.