Hardware Store Sales Associate — Customer Champion

T & M Hardware & Rental; Harmony Township (PA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

T & M Hardware & Rental in Harmony Township, PA is seeking a friendly sales associate to deliver outstanding customer service on the retail floor and help customers find merchandise, contributing to a positive shopping experience.

Responsibilities include keeping a clean, organized sales floor, assisting customers in person and by phone, processing sales, loading products as needed, and promoting the store loyalty program to boost repeat business.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Willingness to continue learning about products.
• Organized self-starter who can solve problems.
• Knowledge of sales methods and techniques.
• Basic computer skills including MS Word and PowerPoint.
• Able to lift up to 80 lbs.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide excellent customer service in person and by phone, assist with questions and add-on sales.
• Maintain a clean, inviting store floor and assist with merchandising.
• Notify customers of promotions and new products.
• Assist with loading products into customers' vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.

Skills

Customer service

Sales skills

Team player

Communication skills

Lift up to 80 lbs

Education

High school diploma

Tools

Point-of-sale system

MS Word

PowerPoint

Job description

T & M Hardware & Rental in Harmony Township, PA is seeking a friendly sales associate to deliver outstanding customer service on the retail floor and help customers find merchandise, contributing to a positive shopping experience.

Responsibilities include keeping a clean, organized sales floor, assisting customers in person and by phone, processing sales, loading products as needed, and promoting the store loyalty program to boost repeat business.