Bonus-Eligible Hardware Sales Pro

T & M Hardware & Rental; New Castle (PA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

T & M Hardware & Rental in New Castle, PA is seeking enthusiastic sales associates to provide outstanding customer service, help customers locate merchandise, and support add-on sales that complete projects.

You will maintain a clean, inviting store, stay current on products, and participate in training to grow your retail knowledge. The role requires flexibility, teamwork, and a commitment to our community.

Qualifications

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer's vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.

Skills

Customer service

Product knowledge

Sales techniques

Communication skills

Math skills

Flexibility

Physical ability

Tools

POS systems

MS Word

PowerPoint

Job description

T & M Hardware & Rental in New Castle, PA is seeking enthusiastic sales associates to provide outstanding customer service, help customers locate merchandise, and support add-on sales that complete projects.

You will maintain a clean, inviting store, stay current on products, and participate in training to grow your retail knowledge. The role requires flexibility, teamwork, and a commitment to our community.