Hardware Reliability Lead — Root Cause Lab

SpaceX; Bastrop (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

SpaceX in Texas is seeking a Supervisor, Hardware Reliability for Starlink to lead a team of technicians and specialists in root cause analysis of production failures on Starlink hardware. You will own day-to-day lab operations, drive improvements with manufacturing and design teams to reduce failures and improve yield, and set priorities across shifts while communicating findings to stakeholders.

The role requires strong leadership, data-driven decision making, and experience with PCBAs and

Qualifications

• High school diploma or equivalency
• 3+ years of quality or reliability experience in a manufacturing environment

Responsibilities

• Lead, mentor, and develop a team of reliability technicians and specialists performing root cause analysis on electrical systems and PCBAs
• Drive root cause findings into actionable improvements with manufacturing and design teams to reduce failure rates and improve yield
• Own day-to-day operations of the production root cause lab, including technician scheduling, equipment maintenance, lab organization (5S), and resource planning
• Develop and implement new processes and tools that improve the team’s ability to efficiently and accurately root cause electrical failures
• Establish clear priorities across multiple shifts and ensure timely communication of findings and recommendations to production stakeholders
• Define and track team performance metrics and key indicators, holding the team accountable to measurable outcomes
• Identify development opportunities for team members that align with both individual growth and Starlink program goals

Skills

Root cause analysis

Mentoring

Data-driven analysis

Cross-functional collaboration

Excellent communication

Problem solving

Team leadership

Education

Bachelor’s degree in electrical, mechanical, manufacturing, aerospace engineering, or related technical field

Tools

ISO 9001 knowledge

Job description

SpaceX in Texas is seeking a Supervisor, Hardware Reliability for Starlink to lead a team of technicians and specialists in root cause analysis of production failures on Starlink hardware. You will own day-to-day lab operations, drive improvements with manufacturing and design teams to reduce failures and improve yield, and set priorities across shifts while communicating findings to stakeholders.

The role requires strong leadership, data-driven decision making, and experience with PCBAs and