Hardware Refurb & Diagnostics Supervisor

Sprout; Garland (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Sprout in Garland, TX is seeking an IT Specialist to refurbish IT equipment and harvest valuable components, supporting our green ITAD operations.

You will run diagnostics on laptops, tablets, servers, and networking gear, using our proprietary sERP to track inventory, label devices, and route them for repair or recycling. The role demands basic English, the ability to stand for long shifts, and a readiness to learn new technologies.

Qualifications

• Strong interest in computer hardware.
• Analytical and process-oriented mindset.
• Willingness to learn and adapt.
• Able to read/write/speak English; bilingual Spanish preferred.
• Able to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Run diagnostics on electronics including laptops, tablets, servers and networking equipment.
• Operate proprietary software and sERP for inventory and data sanitation.
• Coordinate daily activities of Level 3 and Level 4 Operators.
• Create labels and scan barcodes to sort devices by attributes.
• Manage inbound/outbound shipping and inventory within the production system.

Skills

Computer hardware

Analytical mindset

Continuous learning

English communication

Tools

MS Teams

Outlook

MS Word

Excel

Job description

Sprout in Garland, TX is seeking an IT Specialist to refurbish IT equipment and harvest valuable components, supporting our green ITAD operations.

You will run diagnostics on laptops, tablets, servers, and networking gear, using our proprietary sERP to track inventory, label devices, and route them for repair or recycling. The role demands basic English, the ability to stand for long shifts, and a readiness to learn new technologies.