Hardware Asset Technician: Growth, Training & Benefits

TKC Holdings, Inc.; Missouri; On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company 匹配

Paid Time Off (PTO)

Tuition Reimbursement

Paid Training

Career Advancement Opportunities

Life Insurance & AD&D Coverage

Voluntary Benefits including Short/ …

Job summary

TKC Holdings, Inc. is seeking a Hardware Asset Technician in Missouri to manage, track, deploy, refurbish, and support hardware assets across the technology portfolio.

The role coordinates inventory control, warranty coordination, and shipping operations, working with IT and warehouse teams to ensure accurate tracking and timely deployments throughout the asset lifecycle. The position requires experience with asset management processes, hardware imaging, and vendor coordination.

Qualifications

• Experience supporting computer hardware, peripherals, kiosks, payment systems, printers, or related technology.
• Experience with inventory management, shipping, receiving, and asset tracking.
• Knowledge of Windows operating systems, hardware imaging, and device configuration.
• Strong documentation and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Valid driver’s license and ability to travel when required.
• Ability to lift and move computer equipment, printers, and related hardware.

Responsibilities

• Maintain accurate records of all assigned hardware assets throughout their lifecycle.
• Track asset ownership, location, status, warranty information, and deployment history.
• Manage kiosk key inventories, assignments, replacements, and tracking records.
• Utilize asset management systems, spreadsheets, ServiceNow, and administrative tools to maintain asset accuracy.
• Identify missing, damaged, expired, or obsolete assets and coordinate corrective actions.
• Assist with the development and improvement of asset tracking procedures and standards.
• Prepare, configure, image, and test equipment prior to deployment.
• Support workstation, kiosk, printer, payment device, and peripheral setup activities.
• Perform software loading, operating system imaging, and device configuration procedures.
• Validate hardware functionality prior to shipment.
• Assist with remote configuration and deployment activities.
• Coordinate deployment readiness for customer installations, refresh initiatives, and project rollouts.
• Coordinate warranty repair and replacement activities across multiple manufacturers and vendors.
• Track warranty coverage and service eligibility for supported assets.
• Work with vendors to facilitate repairs, replacements, and equipment returns.
• Maintain documentation related to warranty claims and service activities.
• Assist with vendor accountability and quality assurance efforts.

Skills

Hardware support

Asset management

Shipping & logistics

Documentation

Valid driver’s license

Tools

ServiceNow

Job description

TKC Holdings, Inc. is seeking a Hardware Asset Technician in Missouri to manage, track, deploy, refurbish, and support hardware assets across the technology portfolio.

The role coordinates inventory control, warranty coordination, and shipping operations, working with IT and warehouse teams to ensure accurate tracking and timely deployments throughout the asset lifecycle. The position requires experience with asset management processes, hardware imaging, and vendor coordination.