Hardware Asset Lifecycle Lead — ServiceNow HAM Expert

CVS Health; Missouri; Hybrid; USD 83,000 - 222,000; Full time

Job summary

CVS Health is hiring a Hardware Asset Lifecycle Management Specialist to serve as the enterprise SME for Hardware Asset Management (HAM). This role drives asset lifecycle governance, HAM Pro optimization in ServiceNow, audit readiness, data quality, and cross-functional asset governance across the organization.

The Specialist partners with Procurement, Finance, Security, Governance, and IT to establish trusted asset data, improve operational efficiency, support audits, and enable data-driven

Qualifications

• 5+ years enabling enterprise hardware asset management programs and lifecycle governance.
• 3+ years leading audit readiness and regulatory compliance activities.
• 2+ years establishing data quality standards and trusted asset records.
• 2+ years with ServiceNow ITAM capabilities including HAM Pro and CMDB integrations.
• 2+ years supporting governance and accuracy across CMDB and asset inventories.

Responsibilities

• Serve as enterprise SME for Hardware Asset Management with governance across assets and CMDB.
• Lead end-to-end hardware asset lifecycle, inventories, and reconciliation.
• Develop HAM Pro configurations and integrations with CMDB/Discovery and related systems.
• Collaborate with Procurement, Finance, Governance, Security, and IT to improve asset visibility.
• Create training, documentation, reporting, and analytics to drive best practices.

Skills

Hardware Asset Management

Audit readiness

Data quality

ServiceNow ITAM

Governance frameworks

Education

Bachelor's degree

Tools

ServiceNow HAM Pro

CMDB integrations

SAP Ariba

Oracle

Coupa

Job description

CVS Health is hiring a Hardware Asset Lifecycle Management Specialist to serve as the enterprise SME for Hardware Asset Management (HAM). This role drives asset lifecycle governance, HAM Pro optimization in ServiceNow, audit readiness, data quality, and cross-functional asset governance across the organization.

The Specialist partners with Procurement, Finance, Security, Governance, and IT to establish trusted asset data, improve operational efficiency, support audits, and enable data-driven