Hardware Asset Lifecycle Lead (HAM/ITAM)

Veriipro; Chattanooga (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

Veriipro is seeking an experienced IT Hardware Asset Management Specialist to oversee the complete lifecycle of end-user hardware assets—from procurement and receiving through deployment, tracking, recovery, and disposal.

The ideal candidate will have hands-on HAM/ITAM experience, proficiency with ServiceNow HAM or similar platforms, and strong capabilities in inventory reconciliation, audit compliance, and cross-functional collaboration with procurement, finance, and security.

Qualifications

• Hands-on experience in IT Asset Management (ITAM) or HAM.
• Experience using ServiceNow Hardware Asset Management (HAM) or equivalent platforms.
• Knowledge of stockroom management, inventory validation, and asset reconciliation.
• Ability to generate and analyze inventory, utilization, aging, and compliance reports.
• Strong documentation, analytical, and problem-solving skills.

Responsibilities

• Maintain accurate and up-to-date hardware asset records throughout the asset lifecycle.
• Manage asset tagging, registration, ownership, assignment, location, status, and chain-of-custody information.
• Track approved hardware orders, asset receipt, registration, inspection, and acceptance.
• Coordinate stockroom operations, buffer inventory, deployment, transfers, swaps, upgrades, and replacements.
• Manage asset recovery from departing employees and users with replaced devices.
• Coordinate hardware redeployment, retirement, secure data wiping, recycling, and disposal.
• Ensure auditable chain-of-custody records for all asset movements and disposal activities.
• Perform asset reconciliation between system records and physical inventory.
• Coordinate periodic physical asset verification and resolve inventory discrepancies.
• Generate reports covering hardware inventory, utilization, aging, compliance, and exceptions.
• Identify opportunities to improve asset management workflows, inventory accuracy, and operational efficiency.
• Implement approved process improvements and automation within asset management operations.
• Collaborate with procurement, IT support, endpoint engineering, finance, security, and business stakeholders.

Skills

IT Asset Management

Hardware Asset Management

ServiceNow HAM

Inventory reconciliation

Audit compliance

Documentation

Data wiping & disposal

Chain-of-custody

Stakeholder collaboration

Tools

ServiceNow

Asset management platforms

Job description

Veriipro is seeking an experienced IT Hardware Asset Management Specialist to oversee the complete lifecycle of end-user hardware assets—from procurement and receiving through deployment, tracking, recovery, and disposal.

The ideal candidate will have hands-on HAM/ITAM experience, proficiency with ServiceNow HAM or similar platforms, and strong capabilities in inventory reconciliation, audit compliance, and cross-functional collaboration with procurement, finance, and security.