Hard Goods Repair Technician

Sugarloaf Mountain Corporation; Newry (ME); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Season pass

Resort discounts

Access to Boyne Resorts amenities

Job summary

Sunday River Sports is seeking a Hard Goods Repair Technician to join our retail shop team in Newry, ME. The role focuses on maintaining guest service levels, repairing skis and snowboards, and mastering binding testing for safe, reliable performance.

Responsibilities include mounting bindings, paperwork, and keeping the shop area organized, while working with a flexible schedule that includes weekends and holidays. Prior rental shop experience is a plus.

Qualifications

• High school diploma or equivalent, or related experience.
• Retail or rental shop experience preferred.
• Ability to multitask in a busy retail environment and be a team player.

Responsibilities

• Tune and repair skis and snowboards.
• Perform binding calibrations, testing, and certifications.
• Mounting and testing of bindings.
• Complete, track, and file necessary paperwork.
• Maintain cleanliness and organization of shop area.
• Cross-trained in all Retail Shop positions.
• Understand products and services, and how to raise the bar for guests and Team Members.
• Must be able to multitask in a busy environment and be a team player.
• Must be able to work a flexible schedule including weekends and holidays.

Skills

Hard goods repair knowledge

Customer service

Education

High school diploma or equivalent

Job description

Overview

The Hard Goods Repair Technician maintains the highest level of customer service and knowledge for guests and Team Members. Technicians have mechanical knowledge or the ability to learn new skills. Technicians are knowledgeable about skis and snowboards, can perform binding calibrations and will master binding certification testing to ensure the ability to mount and test Guest and Team Member bindings. Technicians will also be responsible for working with the retail team to keep workstations clean, neat and safe, and inventory is out on the floor ready to sell. Technicians work as part of the greater retail team to ensure that Sunday River Sports remains a fun, safe, and clean space to work at all times.

Responsibilities

• Tune and repair skis and snowboards
• Perform binding calibrations, testing, and certifications
• Mounting and testing of bindings
• Complete, track, and file necessary paperwork
• Maintain cleanliness and organization of shop area
• Cross-trained in all Retail Shop positions
• Understanding our products and services, what guests need and how to raise the bar to provide excellent service to guests and Team Members
• Must be able to multitask in a busy retail environment and be a team player
• Must be able to work a flexible schedule which includes weekends and holidays

Qualifications

• High school diploma or equivalent, or one to three months related experience and/or training; or equivalent combination of education and experience.
• Previous rental shop experience and hard goods repair knowledge preferred.

Compensation & Benefits

• Wage ranges from $16 to $20 per hour, depending on experience and qualifications
• Team Member Perks include Season Pass, resort discounts, and access to other Boyne Resorts amenities.
• Eligibility for affordable Team Member housing.