Rental Shop Technician | Full Time Seasonal

Boyne Resorts; Lincoln (NH); On-site; USD 19,000 - 28,000; Full time

Job summary

Sugarloaf Mountain Corporation in Lincoln, NH is seeking an enthusiastic ski rental associate to greet guests and guide them through selecting skis or boards for their ability and size. You will fit boots, adjust bindings for comfort and safety, and help with tuning and waxing when needed.

Responsibilities include verifying liability releases, maintaining rental area cleanliness, supporting team goals, and cross-training across Rental Shop positions.

Qualifications

• High school diploma or GED, or 1–3 months related experience or training.
• Retail experience is a plus.

Responsibilities

• Assist guests in selecting skis/snowboards and sizes.
• Fit boots and adjust bindings for comfort and safety.
• Select correct ski poles and verify signatures on liability releases.
• Tuning and waxing of skis and snowboards.
• Cross-train in all Rental Shop positions and maintain cleanliness.
• Meet service level objectives and department goals.
• Occasionally work in Food and Beverage during peak hours.

Skills

Customer service

Ski equipment fitting

Boot fitting

Binding adjustment

Tuning and waxing

Education

High school diploma or GED

Job description

Overview

Assist guests through process of renting equipment while providing excellent customer service in an intense, rapid paced job with continual guest contact. As a customer focused organization, a crucial part of each employees' job is to get and keep guests.

Responsibilities

• Help guests pick out appropriate size skis/snowboard.
• Fit boots and adjust bindings to proper settings for comfort and safety.
• Select correct size ski poles.
• Verify all signatures and initials on liability release form.
• Tuning and waxing of skis and snowboards.
• Binding test per ASTM standards.Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
• Meet service level objectives and department goals as set forth by immediate supervisor.
• May be required to work in Food and Beverage during the middle of the day.
• Must be cross-trained in all Rental Shop positions.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail experience a plus.