Harbor Deckhand: Guest Service & Safety Afloat

Hornblower Corp; Boston (MA); On-site; USD 32,000 - 46,000; Full time

Job summary

City Cruises US is seeking a Deckhand responsible for maintaining vessel cleanliness and guest comfort while underway. You will assist with docking, answer guest questions, and uphold safety standards.

Requirements include a high school diploma (or GED), ability to lift 50 lbs, and availability for nights, weekends and major holidays. Strong customer service and organization are essential.

Qualifications

• High School Diploma (or GED or equivalence) preferred.
• Must be able to lift up to 50 pounds.
• Strong customer service, organization, and interpersonal skills.
• Must be available nights, weekends, and major holidays.

Responsibilities

• Maintain the appearance and cleanliness of the vessel.
• Provide hospitality and assist guests with inquiries.
• Follow safety procedures to protect passengers and vessel.
• Assist with boarding and disembarking of passengers.
• Communicate with passengers and respond to questions or complaints.
• Participate in safety drills and routine vessel maintenance.
• Load/unload materials and service restrooms and common areas.

Skills

Guest service

Organization

Interpersonal skills

Communication

Safety awareness

Education

High School Diploma or GED

Tools

Microsoft Office Suites

Job description

City Cruises US is seeking a Deckhand responsible for maintaining vessel cleanliness and guest comfort while underway. You will assist with docking, answer guest questions, and uphold safety standards.

Requirements include a high school diploma (or GED), ability to lift 50 lbs, and availability for nights, weekends and major holidays. Strong customer service and organization are essential.