Deckhand

Hornblower Corp; Norfolk (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

Hornblower Corp, part of City Experiences, is seeking a Deckhand in Norfolk to help maintain vessels and assist with docking while ensuring guest safety and comfort.

You will work nights, weekends, and holidays with a teammates-driven environment that values safety, reliability, and exceptional guest service on the water.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• Must be at least 18 years of age.
• Strong customer service and communication skills.
• Energetic, dependable, and team-focused attitude.
• Able to work outdoors and perform physically demanding tasks.
• Stand for extended periods; lift up to 50 pounds.
• Ability to throw mooring lines from ship to pier.
• Normal color vision for navigational displays.
• Flexible to work nights, weekends, holidays and extended shifts.
• TWIC certification may be required.

Responsibilities

• Provide exceptional hospitality to guests and coworkers.
• Assist with docking, undocking, and handling mooring lines.
• Monitor passenger areas and support safe vessel operations.
• Participate in safety drills and follow vessel safety procedures.
• Maintain clean, safe, and guest-ready decks, common areas, and restrooms.
• Assist with vessel maintenance, equipment checks, and general operational tasks.
• Load and unload supplies and remove trash and debris.
• Support the Captain and crew with daily vessel operations.

Skills

Customer service

Communication

Team-oriented

Physical fitness

Outdoor work

Lift 50 lbs

TWIC certification

Education

High School Diploma/GED or equivalent preferred

Job description

Help Create Unforgettable Experiences on the Water!

Join the City Experiences team as a Deckhand and be part of an exciting waterfront operation where safety, teamwork, and guest satisfaction come together. You’ll help maintain the vessel, support safe operations, assist with docking, and ensure every guest enjoys a comfortable and memorable journey.

Schedule: Shifts include nights, weekends, and holidays based on business demands. Schedule variations will be communicated in advance.

What You'll Do

• Provide exceptional hospitality to guests and coworkers.
• Assist with docking, undocking, and handling mooring lines.
• Monitor passenger areas and support safe vessel operations.
• Participate in safety drills and follow vessel safety procedures.
• Maintain clean, safe, and guest-ready decks, common areas, and restrooms.
• Assist with vessel maintenance, equipment checks, and general operational tasks.
• Load and unload supplies and remove trash and debris.
• Support the Captain and crew with daily vessel operations.

What We're Looking For

• High School Diploma, GED, or equivalent preferred.
• Must be at least 18 years of age.
• Strong customer service and communication skills.
• Energetic, dependable, and team-focused attitude.
• Ability to work outdoors and perform physically demanding tasks.
• Ability to stand for extended periods and lift up to 50 pounds.
• Ability to throw mooring lines from ship to pier.
• Normal color vision required for navigational and safety displays.
• Flexibility to work nights, weekends, holidays, and extended shifts.
• TWIC certification may be required.

The Experience

This is more than a job — it’s an opportunity to work on the water, be part of an amazing crew, and help create memorable experiences for guests every day.

#CityCruisesUS