Happier Banking Teller: Customer Service & Growth

Forcht Bank; Corbin (KY); On-site; USD 21,000 - 25,000; Full time

Job summary

Forcht Bank is seeking a Bank Teller to support the assigned Banking Center in achieving profitability by managing customer relationships and performing financial transactions with professional, VIP service. The role emphasizes accuracy, teamwork, and high-quality customer care within a community-focused environment.

The position requires flexible scheduling, including Saturdays when needed, and training in Lexington, KY may be required.

Qualifications

• Provide excellent customer service while delivering Bank services.
• Ability to promote and cross-sell bank products and meet referral goals.
• Proficient in Microsoft Office and banking information systems applicable to the role.
• Ability to deal tactfully with customers and work with a team.

Responsibilities

• Develop and maintain customer relationships by calling on prospective customers and identifying suitable products.
• Perform day-to-day branch operations to support audits and safety standards.
• Refer opportunities to ancillary lines of business.
• Assist customers with financial transactions such as cash handling, deposits, and check cashing.
• Answer questions and provide explanations of bank products and services; cross-sell when appropriate.
• Support colleagues and maintain professional, courteous service at all times.

Skills

Customer service

Cross-sell bank products

Communication

Teamwork

Time management

Attention to detail

Education

High School or better

Associate’s/Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Forcht Bank is seeking a Bank Teller to support the assigned Banking Center in achieving profitability by managing customer relationships and performing financial transactions with professional, VIP service. The role emphasizes accuracy, teamwork, and high-quality customer care within a community-focused environment.

The position requires flexible scheduling, including Saturdays when needed, and training in Lexington, KY may be required.