Customer-Focused Teller — Growth & Benefits

Community Trust Bank; Russell (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company paid Life Insurance

Paid time off and Holidays

Short Term Disability

Long Term Disability

401K and ESOP

Job summary

Community Trust Bank in Kentucky is seeking a friendly and accurate Teller to process deposits, cash checks, and refer bank products to customers in person at the branch. You will maintain security, adhere to BSA/AML policies, balance cash daily, and provide reliable service with a calm, professional demeanor in a fast-paced banking environment.

Strong math, computer skills, and clear communication are essential, and you must hold a high school diploma or GED.

Qualifications

• High school diploma or GED plus on-the-job training.
• Effective oral and written communication skills.
• Strong math aptitude.
• Excellent PC skills with working knowledge of software.

Responsibilities

• Sell and/or refer bank's products and services to customers and prospects.
• Demonstrate a continuously helpful, friendly attitude and adherence to established Service Quality Standards.
• Receive and handle deposits of all types and ensure the proper endorsement on negotiable instruments within the deposits.
• Cash checks and process other transactions accurately and efficiently in accordance with established policies and procedures.
• Adhere at all times to the check handling guidelines, established drawer limits, and the limitation of signing authority.
• Reconcile cash and transactions to within the "teller balancing standards" and report results through submission of teller daily balance sheet.
• Maintain a neat and orderly work area and ensure that all negotiable items, confidential records, and customer information are properly secured at all times.
• Adhere to all security policies and procedures.
• Follow bank guidelines before, during, and after a robbery.
• Maintain a working knowledge of and adhere to written policies and procedures regarding the Bank Secrecy Act and other applicable Anti-Money Laundering policies.
• Ensure all actions performed are in compliance with government regulations and organizational policies and procedures.
• Perform other duties within the branch as assigned.

Skills

Effective communication

Strong math aptitude

Excellent PC skills

Detail oriented

Ability to lift up to 30 pounds

Education

High school diploma or GED

Tools

Banking software

Calculator

Job description

Community Trust Bank in Kentucky is seeking a friendly and accurate Teller to process deposits, cash checks, and refer bank products to customers in person at the branch. You will maintain security, adhere to BSA/AML policies, balance cash daily, and provide reliable service with a calm, professional demeanor in a fast-paced banking environment.

Strong math, computer skills, and clear communication are essential, and you must hold a high school diploma or GED.