Customer-Focused Banking Teller | Growth & Community Impact

Associated Bank; Fitchburg (WI); Presencial; USD 23.000 - 32.000; Jornada completa

Descripción de la vacante

Associated Bank is hiring a Teller to deliver friendly, professional customer service and accurately process transactions. You will identify customer needs and refer them to colleagues for additional financial solutions, while promoting current offers and services that benefit clients.

In this front-line role, you’ll support daily branch operations, assist with vaults, night drops, and ATMs, and educate customers on digital and self-service banking tools.

Formación

• High school diploma or equivalent. Up to 2 years of demonstrated customer service experience. Preferred: experience in retail banking, cash handling, or financial services.

Responsabilidades

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Conocimientos

Customer service

Cash handling

Educación

High school diploma or equivalent

Descripción del empleo

Associated Bank is hiring a Teller to deliver friendly, professional customer service and accurately process transactions. You will identify customer needs and refer them to colleagues for additional financial solutions, while promoting current offers and services that benefit clients.

In this front-line role, you’ll support daily branch operations, assist with vaults, night drops, and ATMs, and educate customers on digital and self-service banking tools.