Customer-Focused Teller: Service, Sales & Growth

Peoples Bank; Horse Cave (KY); On-site; USD 18,000 - 30,000; Part time

Job summary

Peoples Bank is hiring for a Regular Part Time teller/service role in Horse Cave, KY. You’ll deliver friendly, accurate service, handle deposits, process complex transactions, and refer customers to bankers for cross-sell opportunities.

The position emphasizes reliability, confidentiality, and a strong customer focus in a busy branch environment. You will work closely with team members to meet branch goals, participate in ongoing training, and maintain product knowledge while building lasting

Qualifications

• High School Diploma or GED.
• Minimum 1-year related work experience in customer service.
• Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail.
• Proficient in basic computer operations and standard applications, with the ability to quickly learn and navigate job-specific software to perform daily tasks with accuracy and efficiency.
• Excellent verbal and written communication skills.
• Positive and professional attitude.
• Proven team player.
• Daily reliable transportation.
• Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up.
• Must be able to lift up to 25 lbs. consistently.

Responsibilities

• Deliver superior customer service with a friendly demeanor and helpful attitude.
• Develop and retain the customer base and respond promptly to inquiries.
• Maintain customer confidentiality and trust.
• Process deposits and verify transactions with accuracy.
• Perform complex teller transactions as needed.
• Research and resolve customer issues using available resources.
• Uncover customer needs and refer to appropriate partners.
• Make sales calls to clients to meet referral goals and log activity in Salesforce.
• Meet or exceed referral goals and maintain knowledge of products and services.
• Ensure balance and error records align with policy and assist with outages.

Skills

Customer service

Sales

Communication

Computer skills

Attention to detail

Team player

Reliability

Adaptability

Education

High School Diploma or GED

Tools

Salesforce

Job description

Peoples Bank is hiring for a Regular Part Time teller/service role in Horse Cave, KY. You’ll deliver friendly, accurate service, handle deposits, process complex transactions, and refer customers to bankers for cross-sell opportunities.

The position emphasizes reliability, confidentiality, and a strong customer focus in a busy branch environment. You will work closely with team members to meet branch goals, participate in ongoing training, and maintain product knowledge while building lasting