Hands-On Warehouse Leader: Operations & Safety Champion

Ships-a-Lot; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, vision, and dental benefits

401(k) with 4% company match

Paid vacation time

Paid holidays and sick leave

Job summary

Ships-A-Lot is seeking a Warehouse General Manager to lead daily operations at the Las Vegas facility. You will manage receiving, inventory, order fulfillment, shipping, safety, and equipment, while guiding a hands-on team to meet quality and schedule targets.

The candidate should balance people management with operational execution, set expectations, ensure accountability, and drive continuous process improvements on the warehouse floor.

Qualifications

• 5+ years of experience in warehouse, distribution, logistics, or related operations.
• 2+ years of experience supervising or managing warehouse employees.
• Demonstrated ability to lead a team in a fast-paced warehouse environment.
• Strong understanding of receiving, inventory control, order fulfillment, and shipping operations.
• Strong organizational and problem-solving skills.
• Ability to prioritize competing demands and make sound decisions.
• Strong communication and interpersonal skills.
• Ability to use computers and standard business software.
• Experience with warehouse management systems (WMS).
• Experience with inventory management and cycle counting.
• Experience with OSHA and warehouse safety requirements.
• Experience in a third-party logistics, fulfillment, or customer-focused warehouse environment.
• Ability to work on your feet and perform physical warehouse activities as needed.
• Ability to safely lift, move, and handle warehouse materials as required.
• Ability to work a flexible schedule based on operational requirements.

Responsibilities

• Lead, coach, train, and develop warehouse employees.
• Establish clear performance expectations and hold employees accountable for meeting them.
• Conduct regular performance discussions and provide timely feedback.
• Address attendance, performance, conduct, and other employee issues consistently and in accordance with company policies.
• Assist with recruiting, interviewing, hiring, onboarding, and training warehouse employees.
• Build a positive, productive, and team-oriented work environment.
• Schedule employees and manage overtime in accordance with business needs and company guidelines.
• Recognize strong performance and address performance issues promptly.
• Oversee all daily warehouse operations, including receiving, put-away, picking, packing, staging, shipping, and inventory control.
• Ensure customer orders are processed accurately and on time.
• Monitor workflow and staffing levels and adjust assignments to meet changing business needs.
• Establish and maintain efficient warehouse processes and procedures.
• Monitor productivity, accuracy, turnaround times, and other operational performance measures.
• Identify operational bottlenecks and implement practical solutions.
• Ensure warehouse equipment, tools, and technology are used properly and maintained.
• Maintain an organized, clean, and efficient warehouse environment.
• Step into warehouse functions as needed during periods of high volume, staffing shortages, or other operational needs.
• Utilize warehouse management systems (WMS), RF scanners, barcode technology, and inventory software to manage warehouse operations.
• Monitor and troubleshoot automated warehouse equipment, robotic systems, conveyors, or other technology used in daily operations.
• Train employees on new technology, warehouse software, and automated processes.
• Identify opportunities to improve efficiency through automation, process improvements, and technology.
• Partner with vendors to ensure smooth implementation of new warehouse technologies.
• Demonstrate adaptability as automation and warehouse technologies evolve.
• Maintain accurate physical and system inventory.
• Establish and monitor inventory control procedures.
• Investigate inventory discrepancies and implement corrective actions.
• Coordinate cycle counts and physical inventory activities.
• Ensure products are properly labeled, stored, located, and handled.
• Monitor inventory movement and identify potential loss, damage, or obsolescence.
• Promote a strong safety culture and ensure employees follow all company safety procedures.
• Ensure proper use of personal protective equipment and warehouse equipment.
• Ensure employees are properly trained before operating equipment such as forklifts or other powered equipment.
• Conduct or coordinate regular safety inspections and address hazards promptly.
• Report and investigate workplace accidents and injuries in accordance with company procedures.
• Maintain compliance with applicable OSHA requirements and company safety policies.
• Ensure the warehouse complies with company policies and applicable federal, state, and local requirements.
• Oversee the general condition, cleanliness, organization, and security of the warehouse.
• Coordinate maintenance and repair of warehouse equipment and facility issues.
• Monitor forklifts, pallet jacks, conveyors, racking, dock equipment, and other warehouse equipment.
• Coordinate with vendors, contractors, landlords, and service providers when necessary.
• Identify facility or equipment needs and communicate them to company leadership.
• Communicate regularly with company leadership regarding warehouse performance, staffing, safety, inventory, and operational issues.
• Work closely with Customer Service and other departments to resolve customer or order-related issues.
• Maintain accurate operational records and reports.
• Monitor key performance indicators and recommend improvements.
• Communicate changes in priorities, procedures, and expectations clearly to warehouse employees.
• Escalate significant operational, safety, employee, or customer issues appropriately and promptly.
• Continuously evaluate warehouse processes and identify opportunities to improve efficiency, quality, safety, and cost.
• Implement standardized processes and work instructions.
• Use warehouse management systems, computers, scanners, automation, and other technology to improve operational performance.
• Support the implementation of new technology, equipment, automation, or process improvements.
• Encourage employees to identify and communicate opportunities for improvement.

Skills

Leadership

Communication

Problem-solving

WMS experience

Inventory management

Safety compliance

Tools

WMS software

RF scanners

Barcoding systems

Job description

Ships-A-Lot is seeking a Warehouse General Manager to lead daily operations at the Las Vegas facility. You will manage receiving, inventory, order fulfillment, shipping, safety, and equipment, while guiding a hands-on team to meet quality and schedule targets.

The candidate should balance people management with operational execution, set expectations, ensure accountability, and drive continuous process improvements on the warehouse floor.