Hands-On Transportation Lead – Airline Catering & Dispatch

DO & CO group; New York (NY); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Daily complimentary meals

401K and medical benefits (medical,…)

Career development opportunities

Job summary

DO & CO, New York airline catering unit, seeks a hands-on Transportation Manager to lead all transportation and dispatch operations across a high-volume flight schedule, ensuring on-time performance and seamless coordination with dispatch, kitchen production, and ramp teams.

The role requires a bachelor’s degree in a related field, 5+ years of leadership in transportation or aviation ops, and proven ability to manage frontline teams in fast-paced environments, with safety compliance and a

Qualifications

• Bachelor's degree in logistics, transportation, aviation management, business management, or related field.
• 5+ years of leadership experience in transportation, logistics, airline catering, or aviation operations.
• Experience managing dispatch operations and frontline teams.
• Ability to lead in a high-pressure, time-sensitive environment.
• Experience with CDL compliance, DOT regulations, and safety programs.
• Strong communication and stakeholder management skills.
• Experience in airport and/or union environments preferred.
• Airport security clearance (TSA/SIDA) required for location.

Responsibilities

• Own and lead end-to-end transportation and dispatch operations across the New York airline catering unit.
• Drive on-time performance (OTP) while meeting airline SLAs.
• Oversee dispatch planning, routing, and load coordination for flight coverage.
• Coordinate between dispatch, kitchen production, ramp teams and airline partners.
• Provide hands-on leadership on the floor and ramp.
• Manage aircraft catering operations including uplifts, offloads, equipment swaps, and changes.
• Troubleshoot delays, service failures, equipment issues, staffing gaps.
• Ensure safe loading/unloading of catering trucks and aircraft.
• Monitor KPIs like OTP, dispatch accuracy, service reliability.
• Identify trends, investigate issues, and implement corrective actions.
• Drive continuous improvement initiatives.
• Maintain product integrity, handling, and delivery accuracy.
• Lead and develop teams of dispatchers, CDL & non-CDL drivers, supervisors, ramp staff.
• Build high-performance culture focused on safety and service.
• Provide visible leadership across shifts including nights, weekends, and holidays.
• Drive training in CDL compliance, ramp safety, dispatch accuracy, and SOPs.
• Ensure compliance with TSA/SIDA, DOT, OSHA, NY CDL regulations, FMCSA Clearinghouse, and Port Authority requirements.
• Oversee fleet operations, maintenance, labor planning, and cost control.
• Partner with airline stakeholders to align on service expectations and operational performance.

Skills

Leadership experience

Problem-solving

Communication skills

Stakeholder management

Decision-making

Shift flexibility

Education

Bachelor's degree (Logistics/Transportation/Aviation Management/Business Management)

Job description

DO & CO, New York airline catering unit, seeks a hands-on Transportation Manager to lead all transportation and dispatch operations across a high-volume flight schedule, ensuring on-time performance and seamless coordination with dispatch, kitchen production, and ramp teams.

The role requires a bachelor’s degree in a related field, 5+ years of leadership in transportation or aviation ops, and proven ability to manage frontline teams in fast-paced environments, with safety compliance and a