Flight Operations Supervisor - Gourmet Catering & Logistics

DO & CO group; New York, Northern (NY, KY); Hybrid; USD 66,000 - 80,000; Full time

Benefits offered by this job

Daily meals included

401K and comprehensive benefits

Career development opportunities

Job summary

DO & CO group in New York seeks a dynamic Flight Coordinator Supervisor to join the team. The role oversees daily operations, trains flight coordinator staff, and ensures timely delivery of meals and products to aircraft crews.

The position requires 3+ years in a supervisory role in airline catering, a relevant degree, and the ability to work in refrigerated environments. Shifts include nights and holidays; TSA/security clearance is mandatory.

Qualifications

• Minimum 3 years in a supervisory role in airline catering or related industry.
• Bachelor's degree in Business, Hospitality Management, or Logistics preferred.
• Valid driver's license required.
• Excellent planning, coordination, and daily operations management.
• Strong written and verbal communication skills.
• Hands-on leadership ability to motivate a team.
• Proficiency with scheduling, reporting, and basic computer applications.
• Ability to work up to 50% in refrigerated environments and long hours on foot.
• Must complete airport security clearance per TSA/Local regs.
• Flexible shifts including nights, weekends, and holidays.
• Bilingual Spanish is a plus.

Responsibilities

• Oversee daily operational activities including food packing, transportation logistics, production, and dispatch processes.
• Supervise the Flight Coordinators, Food Packers – Flight Checkers, and VIP Charter Teams to minimize delays.
• Ensure accurate updates of customer specifications across all relevant departments.
• Maintain operational efficiency and address issues during daily activities.
• Train, motivate, and schedule flight coordinator team members to maintain high standards.
• Ensure quality of products and trolleys meet the highest standards before delivery to aircraft crew.
• Conduct regular counts to confirm quantity and quality of meals and products.
• Ensure special meal requests and quantities are correct and assigned accurately.
• Identify areas for process improvement to increase efficiency.
• Ensure hygiene and food safety standards are followed at all times.
• Report any issues with the food safety management system to the manager and hygiene team.
• Maintain professional communication across channels for disseminating operational information.
• Ensure production processes, quality standards, deadlines, and accuracy for timely delivery to aircraft crews.

Skills

Planning & coordination

Team leadership

Communication

Scheduling

Computer basics

Working under pressure

Education

Bachelor's degree in Business/ Hospitality/ Logistics

Tools

MS Office

Job description

DO & CO group in New York seeks a dynamic Flight Coordinator Supervisor to join the team. The role oversees daily operations, trains flight coordinator staff, and ensures timely delivery of meals and products to aircraft crews.

The position requires 3+ years in a supervisory role in airline catering, a relevant degree, and the ability to work in refrigerated environments. Shifts include nights and holidays; TSA/security clearance is mandatory.