Hands-On Quality & Team Lead for Operations

TFT Global (USA) Inc.; Brookville (OH); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term/Long-term Disability

Life Insurance

AD&D

Accident coverage

Hospital Indemnity

Employee Assistance Program

Mileage Reimbursement

Vacation Days

10 Paid Holidays

5 Personal Days

Job summary

TFT Global Inc. is seeking a Quality Services Supervisor to lead and support Team Leaders and Inspectors in a fast-paced, customer-focused environment.

This position requires hands-on leadership on the floor and a commitment to quality and customer satisfaction. You will balance people, quality, customer service, and day-to-day operations, developing employees, coordinating daily schedules, and ensuring compliance with policies and customer requirements.

Qualifications

• Previous supervisory or team leadership experience.
• Experience in quality inspection, manufacturing, warehouse, automotive, or related environment.
• Experience scheduling employees and coordinating daily staffing needs.
• Strong communication and customer service skills.
• Experience coaching, training, or developing employees.
• Familiarity with ISO standards, 5S, quality procedures, or continuous improvement.

Responsibilities

• Supervise and direct teams of Team Leaders and Inspectors.
• Coordinate daily staffing to meet customer requirements.
• Coach, train, and develop employees to improve performance.
• Assist with new employee orientation and ongoing training.
• Monitor employee performance and provide input for reviews.
• Help ensure accurate daily operational and quality data.
• Promote a positive, professional, team-focused work environment.

Skills

Supervisory experience

Team leadership

Quality inspection

Customer service

Problem solving

Tools

ISO procedures

5S

Job description

TFT Global Inc. is seeking a Quality Services Supervisor to lead and support Team Leaders and Inspectors in a fast-paced, customer-focused environment.

This position requires hands-on leadership on the floor and a commitment to quality and customer satisfaction. You will balance people, quality, customer service, and day-to-day operations, developing employees, coordinating daily schedules, and ensuring compliance with policies and customer requirements.