Hands-On QSR Restaurant Manager – Top Pay & Benefits

Steak 'n Shake S South Blvd Charlotte; Charlotte (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Meal Discounts

Flexible Scheduling

Next Day Pay

401(k) Plan

Job summary

Steak ’n Shake Charlotte is seeking a Restaurant Manager to lead operations with hands‑on leadership. You will drive hospitality, quality, and efficiency across opening to closing shifts, while upholding brand standards and safety protocols.

In this role you’ll manage food costs, labor, and inventory, coach hourly staff, and ensure exceptional guest experiences. Competitive, market‑rate hourly wages with bonus pay options and a strong focus on development and teamwork.

Qualifications

• 1+ years of QSR or fast‑casual restaurant management experience.
• Proven history of consistent work tenure and reliable leadership.
• Deep understanding of food cost management, labor optimization, and operational KPIs.
• Hands‑on leadership—comfortable working the drive through or grill when needed.
• Tech‑savvy with POS systems, inventory platforms, and invoice tools.
• Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast‑paced kitchen.
• Professionalism that extends to your LinkedIn profile and resume—both should tell the same story.
• Track record in driving hospitality excellence and navigating change in a team setting.
• Minimum of 18 years of age.

Responsibilities

• Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests across all shifts: opening, mid‑day, and closing.
• Wear a professional uniform daily—shirt and tie or collared blouse—setting the tone for team presentation and upholding all brand standards, food safety practices, and service protocols.
• Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste while driving labor efficiency with smart scheduling, cross‑training, and station versatility.
• Oversee inventory from the back door to the front line.
• Recruit, train, and retain top hourly talent through clear feedback and coaching.

Skills

Operations leadership

Restaurant management

Food cost mgmt

Labor optimization

POS systems

Staff training

Customer service

Tools

Inventory platforms

Invoice tools

Job description

Steak ’n Shake Charlotte is seeking a Restaurant Manager to lead operations with hands‑on leadership. You will drive hospitality, quality, and efficiency across opening to closing shifts, while upholding brand standards and safety protocols.

In this role you’ll manage food costs, labor, and inventory, coach hourly staff, and ensure exceptional guest experiences. Competitive, market‑rate hourly wages with bonus pay options and a strong focus on development and teamwork.