Hands-On Operations Leader: Own Processes & Growth

Langston Security & Integration; Peoria (AZ); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Life Insurance

401(k) with company match

Health Plan (Section 125)

Paid Time Off

Arizona Earned Paid Sick Time

Employee recognition program

Team-building events

Job summary

Langston Security & Integration (LSI) seeks an Operations Manager to own day-to-day operations, leading both office and field teams to protect client commitments and deliver high-touch service.

You will own planning, scheduling, field execution, client communication, quality control, documentation, and billing readiness while building scalable, repeatable processes that still allow flexibility to meet changing business needs.

Qualifications

• Strong people leadership across office and field teams with accountability.
• Excellent communication, direct and professional when addressing issues.
• Highly process-oriented, organized, and adaptable to change.
• Curious about systems, technology, clients, and industry practices.

Responsibilities

• Lead day-to-day operations from planning to closeout.
• Coordinate planning, scheduling, field execution, and client communication.
• Ensure quality control, documentation, and billing readiness.
• Protect client commitments and drive scalable processes.

Skills

People leadership

Communication

Process orientation

Adaptability

Systems thinking

Project management

Customer service

Tools

ServiceTitan

Job description

Langston Security & Integration (LSI) seeks an Operations Manager to own day-to-day operations, leading both office and field teams to protect client commitments and deliver high-touch service.

You will own planning, scheduling, field execution, client communication, quality control, documentation, and billing readiness while building scalable, repeatable processes that still allow flexibility to meet changing business needs.