Hands-on IT Support Intern - NYC Office

DoubleVerify; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

DoubleVerify is looking for an IT Support Intern at their NYC Global HQ. This role involves providing day-to-day technical support to ensure the smooth operation of their office and remote employee connectivity.

The intern will assist the on-site IT team with troubleshooting, hardware logistics, and employee onboarding tasks. Ideal candidates will have a friendly, proactive attitude and a working knowledge of macOS and Windows systems.

Qualifications

• Strong customer service orientation and a friendly attitude.
• Working knowledge of macOS and Windows operating systems.
• A reliable and punctual individual for a fully on-site schedule.

Responsibilities

• Provide first-level IT support to employees at NYC HQ.
• Troubleshoot hardware and software issues.
• Assist with the preparation of workstations for new hires.

Skills

Customer service orientation

Working knowledge of macOS and Windows

Strong organizational skills

Tools

Google Workspace

Jira

Slack

Job description

DoubleVerify is looking for an IT Support Intern at their NYC Global HQ. This role involves providing day-to-day technical support to ensure the smooth operation of their office and remote employee connectivity.

The intern will assist the on-site IT team with troubleshooting, hardware logistics, and employee onboarding tasks. Ideal candidates will have a friendly, proactive attitude and a working knowledge of macOS and Windows systems.