Hands-On Data Center Server Engineer

Unisys Corporation; Windsor (CO); On-site; USD 75,000 - 110,000; Full time

Job summary

Unisys Corporation is seeking an On-Site Service Engineer (OSE) to provide hands‑on support for enterprise data center servers and hardware environments, including next‑generation AI infrastructure. This role is a hands-on server hardware and break/fix position, requiring experience diagnosing, repairing, replacing, and maintaining server hardware in data centers or field service.

You will perform on-site server installations, component swaps, troubleshooting BIOS/firmware, and use management

Qualifications

• 3+ years hands-on experience supporting enterprise servers and data center hardware
• Direct hands-on experience working on server hardware - installing, removing, diagnosing, repairing, or replacing components
• Experience with memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs
• Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment
• Familiarity with Linux or similar operating systems
• Strong troubleshooting and problem-solving skills; ability to work independently in customer-facing environment
• Ability to lift up to 50 lbs, travel to customer sites, and support on-call schedules

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
• Diagnose and resolve server hardware failures and system issues
• Perform hands-on hardware installation, removal, replacement, and repair, including memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling, PCIe components, GPUs
• Rack-and-stack, server installation, cabling, component swaps, and hardware configuration
• Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
• Update firmware and BIOS and use server management tools such as Dell iDRAC or comparable platforms
• Execute reactive break/fix and preventive maintenance per procedures
• Document service activities, hardware replacements, troubleshooting steps, and resolutions
• Escalate complex issues when appropriate
• Participate in on-call rotations and provide extended coverage as needed

Skills

Hands-on server hardware

Server troubleshooting

Linux experience

Customer-facing

Physical lifting 50 lbs

On-call schedule

Education

Associate's or Bachelor's degree in IT/CS

Tools

Dell iDRAC

iLO

Job description

Unisys Corporation is seeking an On-Site Service Engineer (OSE) to provide hands‑on support for enterprise data center servers and hardware environments, including next‑generation AI infrastructure. This role is a hands-on server hardware and break/fix position, requiring experience diagnosing, repairing, replacing, and maintaining server hardware in data centers or field service.

You will perform on-site server installations, component swaps, troubleshooting BIOS/firmware, and use management