Hands-On Assistant Restaurant GM: Ops & People Leader

Dunkin' Donuts Incorporated; Colchester (VT); On-site; USD 24,000 - 34,000; Full time

Job summary

Dunkin' Donuts Incorporated in Colchester, VT is seeking an Assistant Restaurant General Manager to support the General Manager in leading all restaurant operations and delivering Dunkin brand standards. This hands-on leadership role requires working in line positions, coaching team members, and stepping into full GM responsibilities when needed.

You will direct shift leaders, trainers, and team members to drive smooth operations, guest experience, and culture.

Qualifications

• 1+ year of restaurant or retail management experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and prioritize during busy periods.
• Experience with labor management, inventory, or cash handling is a plus.
• ServSafe certification (or willingness to obtain).

Responsibilities

• Oversee daily store operations to ensure smooth, efficient, compliant execution.
• Work alongside the team in all line positions to maintain speed of service and operational excellence.
• Ensure food safety, cleanliness, and sanitation.
• Own inventory management, ordering, and waste control.
• Manage labor with efficient schedules and real-time staffing adjustments.
• Lead opening, mid-shift, or closing procedures.
• Step into full GM responsibilities when the GM is off.

Skills

Leadership

Communication

Problem-solving

Multitasking

Labor management

Inventory

Cash handling

Education

ServSafe certification

Job description

Dunkin' Donuts Incorporated in Colchester, VT is seeking an Assistant Restaurant General Manager to support the General Manager in leading all restaurant operations and delivering Dunkin brand standards. This hands-on leadership role requires working in line positions, coaching team members, and stepping into full GM responsibilities when needed.

You will direct shift leaders, trainers, and team members to drive smooth operations, guest experience, and culture.