Assistant General Manager: Lead Team, Elevate Service

Baskin-Robbins; Lewisburg (Union County); Ibrido; USD 42.000 - 52.000; Tempo pieno

Descrizione del lavoro

Dunkin' Donuts franchisee is seeking an Assistant General Manager to support the General Manager in daily store operations and drive team performance. The AGM leads Shift Leaders and Crew, coordinates deployment, and ensures fast, friendly service while mentoring staff to grow their leadership skills.

You will play a key role in coaching, achieving store goals, and maintaining high standards of customer experience, with opportunities for advancement within the franchise.

Competenze

• Leads Shift Leaders and Crew Members to support the General Manager.
• Coaches and develops retail management skills in daily operations.
• Delivers fast, friendly, energetic service and fosters teamwork.

Mansioni

• Lead Shift Leaders and Crew Members to support the General Manager.
• Coordinate crew deployment, drive-thru performance, goal setting, and communicate results.
• Provide fast, friendly, and energetic service and be a team player who can jump in where needed.

Conoscenze

Leadership

Coaching skills

Team player

Descrizione del lavoro

Dunkin' Donuts franchisee is seeking an Assistant General Manager to support the General Manager in daily store operations and drive team performance. The AGM leads Shift Leaders and Crew, coordinates deployment, and ensures fast, friendly service while mentoring staff to grow their leadership skills.

You will play a key role in coaching, achieving store goals, and maintaining high standards of customer experience, with opportunities for advancement within the franchise.