Hands-On Assistant GM: Lead Teams & Performance

Workstream; Springfield (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus eligibility

Medical, dental and vision insurance

Employee and family coverage options

401(k) retirement plan

Paid time off

Free meals while working

25% employee meal discount while not工作

Leadership training and development

Opportunities for advancement with a成长

Job summary

Hudson Restaurant Group, operating Zaxby’s restaurants, is seeking an experienced Assistant General Manager to help lead one location. This hands-on role involves directing daily operations, coaching staff, and driving performance, with responsibilities spanning guest experience, quality, and safety.

The position emphasizes leadership, staff development, scheduling, and cost controls in a fast-paced, guest-focused environment.

Qualifications

• Must be at least 18 years old.
• One to three years of restaurant-leadership experience preferred.
• Quick-service restaurant experience preferred.
• Ability to lead shifts, coach team members and hold others accountable.
• Strong communication, organization and problem-solving skills.
• Basic understanding of scheduling, inventory, labor and food-cost management.
• Ability to work effectively in a fast-paced environment.
• Ability to work a flexible schedule, including evenings, weekends and holidays as needed.
• ServSafe certification or willingness to obtain it.
• Ability to complete all required Zaxby's training.

Responsibilities

• Support the General Manager in leading daily restaurant operations.
• Lead shifts and ensure all positions are staffed and operating effectively.
• Maintain high standards for food quality, guest service, cleanliness, accuracy and speed.
• Coach and develop Restaurant Directors, shift leaders and team members.
• Assist with recruiting, onboarding, training and employee retention.
• Build schedules that support business needs and labor-productivity goals.
• Help manage inventory, food costs, waste and product variance.
• Monitor restaurant performance and help implement improvement plans.
• Resolve guest and team-member concerns promptly and professionally.
• Ensure food-safety, workplace-safety and brand standards are followed.
• Complete required checklists, audits and operating routines.
• Support new products, promotions and company initiatives.
• Help create a positive, accountable and performance-driven culture.
• Step in to lead the restaurant when the General Manager is unavailable.

Skills

Leadership

Team coaching

Communication

Problem solving

Scheduling

Inventory management

Job description

Hudson Restaurant Group, operating Zaxby’s restaurants, is seeking an experienced Assistant General Manager to help lead one location. This hands-on role involves directing daily operations, coaching staff, and driving performance, with responsibilities spanning guest experience, quality, and safety.

The position emphasizes leadership, staff development, scheduling, and cost controls in a fast-paced, guest-focused environment.