Assistant General Manager: Lead Fast-Casual Ops & Growth

Workstream; West Meade (TN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus eligibility

Medical, dental and vision insurance

Employee and family coverage options

401(k) retirement plan

Paid time off

Free meals while working

25% employee meal discount

Leadership training and development

Opportunities for advancement with a…

Job summary

Hudson Restaurant Group is seeking an Assistant General Manager for a Zaxby’s location, reporting to the General Manager. This hands-on leadership role oversees shifts, staffing, food quality, guest service, and safety, while driving performance and team development.

You will coach Directors, schedule staff, manage inventory and costs, and support recruiting and retention efforts. The role offers growth toward a General Manager position within a growing restaurant group.

Qualifications

• Must be at least 18 years old.
• 1–3 years of restaurant leadership experience preferred.
• Quick-service restaurant experience preferred.
• Ability to lead shifts, coach team members and hold others accountable.
• Strong communication, organization and problem-solving skills.
• Basic scheduling, inventory, labor and food-cost management understood.
• Flexible schedule including evenings, weekends and holidays.
• ServSafe certification or willingness to obtain it.

Responsibilities

• Support the General Manager in leading daily restaurant operations.
• Lead shifts and ensure all positions are staffed and operating effectively.
• Maintain high standards for food quality, guest service, cleanliness, accuracy and speed.
• Coach and develop Restaurant Directors, shift leaders and team members.
• Assist with recruiting, onboarding, training and employee retention.
• Build schedules that support business needs and labor-productivity goals.
• Help manage inventory, food costs, waste and product variance.
• Monitor restaurant performance and help implement improvement plans.
• Resolve guest and team-member concerns promptly and professionally.
• Ensure food-safety, workplace-safety and brand standards are followed.
• Complete required checklists, audits and operating routines.
• Support new products, promotions and company initiatives.
• Help create a positive, accountable and performance-driven culture.
• Step in to lead the restaurant when the General Manager is unavailable.

Skills

Leadership

Communication

Scheduling/Labor management

Problem-solving

ServSafe certification

Job description

Hudson Restaurant Group is seeking an Assistant General Manager for a Zaxby’s location, reporting to the General Manager. This hands-on leadership role oversees shifts, staffing, food quality, guest service, and safety, while driving performance and team development.

You will coach Directors, schedule staff, manage inventory and costs, and support recruiting and retention efforts. The role offers growth toward a General Manager position within a growing restaurant group.