Restaurant GM - Lead People, Performance & Growth

Workstream; Hampton (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus eligibility

Medical, dental and vision insurance

Employee and family coverage options

401(k) retirement plan

Paid time off

Free meals while working

25% employee meal discount while not工作

Leadership training and development

Opportunities for advancement with a增长

Job summary

Zaxby’s General Manager role at Hudson Restaurant Group oversees a busy fast-casual location, driving guest satisfaction, food quality, and cost controls. You will lead a hands-on team, set workforce schedules, coach leaders, and ensure flawless daily operations across service, safety and brand standards.

The position emphasizes aggressive coaching, financial oversight, and a culture of accountability, with opportunities for advancement within the growing Zaxby’s network.

Qualifications

• Must be at least 18 years old.
• Restaurant-management experience required.
• General Manager or comparable restaurant-leadership experience preferred.
• Demonstrated ability to recruit, develop and retain a high-performing team.
• Strong communication, organization and problem-solving skills.
• Working knowledge of scheduling, inventory, labor and cost management.
• Ability to review restaurant performance and develop improvement plans.
• Willingness to lead hands-on in a fast-paced restaurant environment.
• Ability to work a flexible schedule, including evenings, weekends and holidays as needed.
• Strong work ethic and commitment to high operating standards.
• Ability to complete all required Zaxby’s training.

Responsibilities

• Lead all aspects of daily restaurant operations.
• Recruit, hire, onboard, train and retain a high-performing team.
• Coach restaurant leaders and develop future talent.
• Create a positive, accountable and performance-driven culture.
• Maintain high standards for food quality, guest service, cleanliness, accuracy and speed.
• Build schedules that support the needs of the business while effectively managing labor.
• Manage inventory, food costs, product variance and controllable expenses.
• Review financial and operating results and implement plans to improve performance.
• Drive restaurant sales, profitability and guest satisfaction.
• Ensure cash, deposits and other financial controls are handled accurately.
• Maintain compliance with Zaxby’s brand standards and company policies.
• Ensure all food-safety, workplace-safety and regulatory requirements are followed.
• Address guest and team-member concerns promptly and professionally.
• Maintain the restaurant’s equipment, facility and overall appearance.
• Communicate restaurant performance, staffing and operational needs to above-store leadership.
• Take ownership of the restaurant’s people, culture and results.

Skills

Leadership

People management

Operations management

Customer service

Job description

Zaxby’s General Manager role at Hudson Restaurant Group oversees a busy fast-casual location, driving guest satisfaction, food quality, and cost controls. You will lead a hands-on team, set workforce schedules, coach leaders, and ensure flawless daily operations across service, safety and brand standards.

The position emphasizes aggressive coaching, financial oversight, and a culture of accountability, with opportunities for advancement within the growing Zaxby’s network.