Hampton Inn Dallas Downtown - Assistant General Manager OEM

Aimbridge Hospitality; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, managing the Hampton Inn Dallas Downtown, seeks an Assistant General Manager to oversee hotel operations, drive profitability, and support the General Manager. This role emphasizes staff leadership, service excellence, and cost control in a fast-paced hotel environment.

Qualifications include five years of hotel experience or related education, supervisory background, and required certifications. Daily Pay and comprehensive benefits are offered to eligible employees.

Qualifications

• Five years of progressive hotel experience (Rooms or Food & Beverage) or related education.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

Responsibilities

• Oversee multiple departments and drive hotel profitability by managing teams and partnering with the General Manager.
• Identify and proactively tackle operational challenges to ensure smooth daily hotel flow.
• Recruit, hire, and train Guest Services staff and develop team members through ongoing programs.
• Listen actively and maintain clear communication with colleagues and guests.

Job description

Hampton Inn Dallas Downtown - Assistant General Manager OEM Aimbridge Hospitality

Schedule Full time

Job Type Regular

Description

Join Our Team as an Assistant General Manager!

Are you ready to step into the spotlight? As our Assistant General Manager, you'll be the go-to hero making sure every guest leaves with a smile and our hotel runs like a well-oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We’re looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top-notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let’s make hospitality fun!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

• Captain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.
• Master of Solutions: Proactively spot challenges and tackle them head-on to ensure every day at the hotel flows as efficiently as possible.
• Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.
• Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.
• Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel’s operations.
• Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.
• Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.
• Hospitality Hero: Bring a friendly, service-focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.

EDUCATION & EXPERIENCE

• At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four-year degree with 2–3 years, or a two-year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION

Downtown Dallas attractions within reach. Find us in the heart of downtown near I-30. We’re opposite the flagship Neiman Marcus store, less than a mile from the convention center and the Deep Ellum entertainment district. The Cotton Bowl Stadium, American Airlines Center, and the Children's Aquarium at Fair Park are within three miles of our hotel. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!