Hall Host: Guest Experience Dynamo

The Ranch LC; Plano (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

401k after one year

Growth opportunities

Job summary

The Food Hall Co. is seeking Hall Hosts to join our team in Plano, TX. You will be the face of our brand, greeting guests, answering questions about events, and helping create a premier dining and entertainment hub. Be the most informed person in the venue and deliver exceptional guest experiences with a friendly, energetic attitude.

We offer benefits, opportunities for promotion, and a supportive team culture as you help us build a community-focused destination.

Qualifications

• Prior restaurant experience is desired but not required.
• Must be able to read and speak English; bilingual Spanish speaking a plus.
• Fun, energetic, and care for guest experience.
• Ability to stand for extended periods and lift at least 50 pounds.
• Maintain current Food Handler’s and State Alcohol Serving certifications.

Responsibilities

• Greet and welcome guests professionally and friendly.
• Arrive on time for scheduled shifts, ready to work.
• Wear the proper uniform at all times (non-slip shoes required).
• Perform opening, closing, and side work duties.
• Communicate questions or issues to Management promptly.
• Work collaboratively with coworkers in a friendly and enthusiastic manner.
• Set up the team for success in the next shift.
• Respond to guest questions in a friendly and enthusiastic tone.
• Keep floors and walkways clean and free of debris.
• Provide guests the right of way.
• Assist with operational needs when necessary.
• Understand and apply proper phone etiquette.

Skills

Customer service

English proficiency

Bilingual Spanish

Energetic

Teamwork

Education

Food Handler's Certification

State Alcohol Serving Certification

Job description

The Food Hall Co. is seeking Hall Hosts to join our team in Plano, TX. You will be the face of our brand, greeting guests, answering questions about events, and helping create a premier dining and entertainment hub. Be the most informed person in the venue and deliver exceptional guest experiences with a friendly, energetic attitude.

We offer benefits, opportunities for promotion, and a supportive team culture as you help us build a community-focused destination.