Busy Food Hall Guest Experience Runner

Sixty Vines; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

401k after 1 year

Job summary

The Food Hall Co. in Plano is seeking an enthusiastic hospitality teammate to greet guests, assist with dining operations, and ensure a seamless guest experience. You will work across multiple eateries, helping with opening/closing duties, table resets, and fast, accurate delivery of orders.

Ideal candidates are energetic, customer-focused, and able to stand for long periods and lift up to 50 pounds. Certification in food handling and alcohol service is required upon hire; shifts include days,

Qualifications

• Prior restaurant experience is desired but not required.
• Fun, energetic, and works with a genuine care for the guest experience.
• Ability to stand for extended periods and lift at least 50 pounds.
• Maintain a current Food Handlers, State Alcohol Serving Certificate, and practice proper sanitation procedures (upon hire).
• Must be available to work a variety of shifts: days, evenings, late nights, weekends, and various holidays.

Responsibilities

• Greet and welcome guests professionally and friendly.
• Arrive on time for scheduled shifts, ready to work.
• Wear the proper uniform at all times (all Team Members require non-slip shoes).
• Perform opening, closing, and side work duties.
• Communicate questions or issues to Management promptly.
• Work collaboratively with coworkers in a friendly and enthusiastic manner.
• Set up the team for success in the next shift.
• Respond to guest questions in a friendly and enthusiastic tone.
• Deliver food orders from the eateries to guests’ tables rapidly and accurately.
• Act as the contact point between eateries & guests.
• Communicate food orders with both eateries & during table delivery.
• Ensure food is served in accordance with safety standards (e.g., proper temperature).
• Remove dirty dishes and utensils.
• Prepare dining areas by cleaning and resetting tables before & after guests leave.
• Continue to scan the Hall for opportunities to clean and sanitize all common areas for guests.
• Ensure restrooms are clean & stocked with appropriate items.
• Collect, wash, & disperse food trays to eateries.
• Ensure beverage stations are in operational order with syrup, lids, straws, and other beverage items.
• Clean up spills and broken glassware and attend to similar problems during service with minimal interruption to guest experience.

Job description

The Food Hall Co. in Plano is seeking an enthusiastic hospitality teammate to greet guests, assist with dining operations, and ensure a seamless guest experience. You will work across multiple eateries, helping with opening/closing duties, table resets, and fast, accurate delivery of orders.

Ideal candidates are energetic, customer-focused, and able to stand for long periods and lift up to 50 pounds. Certification in food handling and alcohol service is required upon hire; shifts include days,